Can anyone recommend a phone to use in an inbound call center environment that has an auto answer feature? We don’t want the agents having to acknowledge the call. The call should just activate on the headphones. We have tried Grandstream 2000, Polycom 301, 501 and 601. None of these support it.

 

Thanks

 

_____________________

 

Kevin Savoy

Business Unit Telecom Analyst

2218 4th Ave W

Williston, ND 58801

Ph: 701-774-4023

Fax: 701-774-2901

http://www.novo1.com

Novo 1 is a service mark of Novo 1, Inc

 

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