Kevin Savoy wrote:
Can anyone recommend a phone to use in an inbound call center environment that has an auto answer feature? We don’t want the agents having to acknowledge the call. The call should just activate on the headphones. We have tried Grandstream 2000, Polycom 301, 501 and 601. None of these support it.
My Polycom phones support auto-answer. This link should get you started. http://www.voip-info.org/wiki-Polycom+auto-answer+config Mike _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
