Alan Bunch wrote:
Remember the big lie with Verizon is not "The tech will be there at
noon". It is "Your FOC (Firm Order Commit) date is xxx" The dates they
give are neither Firm or Committed. Just ask them.
As long as you remember, they are the Phone Company and you are just the
customer. no body will be disapointed.
Do I sound a lil grumppy. 5 and half week for fiber buildout quote.
Yup, Im grumppy.
alabun
Lee Jenkins wrote:
Steve Totaro wrote:
They are all terrible in their own way. Don't you have someone you can
delegate the Verizon babysitting responsibility to? I would consider
sales calls a little more important than being a babysitter.
Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:asterisk-users-
[EMAIL PROTECTED] On Behalf Of Lee Jenkins
Sent: Wednesday, April 18, 2007 6:07 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] [OT] OMG Verizon is terrible
Had an appointment for these schmoes to come out and install another
line. Was supposed to be 8-12. Its now 6PM and not even call.
Missed
3 sales calls waiting on these jerks.
No wonder customers were jumping ship to Vonage.
--
Not on that day, I was the only one available unfortunately.
I just got off the phone with Verizon and had them turn off all POTS
lines except one. Between the humming noise they seem to not be able to
fix and CID problems with additional lines we just ordered, I think I've
had enough of verizon over the last 3 days.
I'll keep the one line for when voip lines are down and shed the
frustrations...
It'd be nice if T1's were more reasonably priced or FIOS was here.
--
Warm Regards,
Lee
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