That’s what I thought, but they all deny that they are pressing any buttons on the phone.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Norton - SophMedia LLC Sent: Monday, December 17, 2007 12:45 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Queue calls drop to voicemail intermittantly Are the agents “ignoring” the calls while their ringing? -- Robert Norton SophMedia LLC Operations Manager Cell: 480-234-4312 Office: 480-626-5449 (x300) P.O. Box 7755 Tempe, AZ 85281 HYPERLINK "http://www.XStreamHost.com"http://www.XStreamHost.com - Web Hosting HYPERLINK "http://www.SophMedia.com"http://www.SophMedia.com - Consulting & Web Development -- NOTICE: This e-mail (including all attachments) may contain confidential and privileged material for the sole use of the intended recipient(s). You, the recipient, are obligated to maintain it in the safe, secure, and confidential manner. Any review, use, distribution, disclosure, or copying by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please notify the sender by reply e-mail and delete, or destroy all copies of this message immediately. _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gregory Malsack Sent: Monday, December 17, 2007 11:36 AM To: [email protected] Subject: [asterisk-users] Queue calls drop to voicemail intermittantly Can anyone tell me what might cause callers on hold in a queue to drop into agents voicemail boxes? No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.17.4/1188 - Release Date: 12/17/2007 2:13 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.17.4/1188 - Release Date: 12/17/2007 2:13 PM
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