Since you are small, trixbox would probably be the ideal flavor of Asterisk for you. It is a downloadable ISO that installs Scientific Linux and Asterisk and sets you up to manage everything with a GUI interface from a browser. Once you outgrow that, you can either expand it, go for Commercial Asterisk or join the fun world of Open Source Asterisk where we work on releases and/or SVN branches.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Peter Childs Sent: Tuesday, January 12, 2010 4:56 AM To: [email protected] Subject: [asterisk-users] Beginners Guide to setting up a Call Centre This is currently still at a proof of concept stage. After being mis-sold a Alcatel phone system, that does None of the things we asked for.... (Ok it takes calls but that's about it) We are looking at alternatives to try and bring some of the features we previously had on our old Analogue STS phone system. Looking at all the docs I can find Asterisks looks like it should be able to do the job and a whole lot more. This is for a small call centre so ideally we want all the features of an average call centre, ACD, Call Recording, Queue's etc etc. Any pointers on how to get started would be most helpful. Peter. -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
