On 8/21/2010 6:09 PM, Zeeshan Zakaria wrote:
Then may be these big multi-billion dollar corporations should use one of them, with whom we all deal regarding various services, and who put us through these voice recognition time-wasting activity in a hope that the poor caller will eventually give up, or will wait painfully long until one of their agent will get time to attend call in person.Your experience could be different and better then most, and you have certainly complete right of your own opinion.Zeeshan A Zakaria -- www.ilovetovoip.com <http://www.ilovetovoip.com>On 2010-08-21 6:57 PM, "Paul Belanger" <[email protected] <mailto:[email protected]>> wrote:On Sat, Aug 21, 2010 at 6:21 PM, Zeeshan Zakaria <[email protected] <mailto:[email protected]>> wrote:> I yet have to see ANY... I disagree, while not Open Source like the OP requested, both Nuance and Microsoft Speech Server are nothing to laugh at. -- Paul Belanger | dCAP Polybeacon | ConsultantJabber: [email protected] <mailto:[email protected]> | IRC: pabelanger (Freenode)blog.polybeacon.com <http://blog.polybeacon.com> -- _____________________________________________________________________ -- Bandwidth and Colocation Pr...
Zeeshan,You have to figure, Speech is a complex thing. I work at a company that sells ASR system outsourcing, and from using the products, with my run of the mill accent-less American language use, I haven't seen much of a problem, compared to other systems. It is very hard to make a computer understand long and short vowel and consonant sounds as being the same work as the ones said within the parameters of their dictionaries. It is very difficult to develop these especially in languages that the developers are not fluent in. As a side note, most of the BIG multimillion dollar companies outsource their call center functionality.
As for our poster, it depends on how much time you want to dedicate to a dictionary set for recognition. If you are willing to spend a bit though, Nuance, and Holly Connect are good products, as well as the mentioned (in another post) Lumenvox.
~Seann
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