On Sat, Aug 21, 2010 at 7:09 PM, Zeeshan Zakaria <[email protected]> wrote: > Your experience could be different and better then most, and you have > certainly complete right of your own opinion. > Speech recognition is only as effective as your grammars and they are never 100%. The require lots tuning and analyzing to be effective. My clients I works with simply believe once the IVR is developed and installed, the work end there; This is never the case.
We actively consult with a Speech Linguist when are in the tuning phase of the grammars. Countless hours listening to recorded calls, rebuilding grammars, in an attempt to increase accuracy. Lots of hard work, but when you actively improve grammars, recognition rates increase. -- Paul Belanger | dCAP Polybeacon | Consultant Jabber: [email protected] | IRC: pabelanger (Freenode) blog.polybeacon.com -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
