Use callcounter = yes in sip.conf for 1.8 --SATISH
On Wed, Nov 23, 2011 at 11:10 AM, Raj Mathur (राज माथुर) < [email protected]> wrote: > On Wednesday 23 Nov 2011, bilal ghayyad wrote: > > Asterisk version is 1.8.4.2 > > > > Just I need to know if the below is a normal behaviour of asterisk > > or I have something wrong in the settings: > > > > I am surprised how the queue is sending calls (and not only one call, > > but a lot of calls) to the agent and the agent already has a call?!! > > > > I tried ringinuse=no but same thing. > > > > Does this happen because when I login to the queue then I use the > > Phone Interface (for example, SIP/username) and if I used the login > > to be as agent, then I will not see this problem? Really I spent a > > lot of time trying to resolve it without any success. > > You need to set call-limit and busylevel in the peer's SIP > configuration. Works for our agents with call-limit = 50 (some > arbitrary figure) and busylevel = 1. > > ringinuse = no is required in any case. > > Regards, > > -- Raj > -- > Raj Mathur || [email protected] || GPG: > http://otheronepercent.blogspot.com || http://kandalaya.org || CC68 > It is the mind that moves || http://schizoid.in || D17F > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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