On 2/22/18 2:05 PM, Antony Stone wrote:
Unfortunately I use the accountcode field to put phones in different
administrative groups and the software the company uses to make reports
uses the src field to determine who made the call.
On Thursday 22 February 2018 at 20:07:47, Antony Stone wrote:
On Thursday 22 February 2018 at 19:10:51, Carlos Chavez wrote:
Usually phone companies set the outgoing CallerID for you but
recently we got control over that and are now setting the outgoing
Calleir ID ourselves. My problem now is that the CDR will put the
outgoing CID in the CDR instead of the extension that dialed and that
causes problems for reports. What is the proper way to set outgoing CID
and keeping the original extension number in the CDR?
Surely the CDR field "clid" is your Caller ID, whereas the CDR field "src"
is the originating extension?
Another thought - if that doesn't automatically work for you (probably depends
on your dialplan / Asterisk setup), then how about setting:
in your dialplan sometime before you set the outbound Caller ID to whatever
your PSTN number is?
Then you have the internal extension number in accountcode and the external
CallerID in clid.
Telecomunicaciones Abiertas de México S.A. de C.V.
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