On Thursday 22 February 2018 at 21:41:41, Carlos Chavez wrote:

> On 2/22/18 1:07 PM, Antony Stone wrote:
> > On Thursday 22 February 2018 at 19:10:51, Carlos Chavez wrote:
> >>       Usually phone companies set the outgoing CallerID for you but
> >> 
> >> recently we got control over that and are now setting the outgoing
> >> Calleir ID ourselves.  My problem now is that the CDR will put the
> >> outgoing CID in the CDR instead of the extension that dialed and that
> >> causes problems for reports.  What is the proper way to set outgoing CID
> >> and keeping the original extension number in the CDR?
> > 
> > Surely the CDR field "clid" is your Caller ID, whereas the CDR field
> > "src" is the originating extension?
> > 
> > 
> > Antony.
> No, the src field contains the external number and the clid field has
> the extension name but also the external number.

Okay, then; what do you get in the "channel" field?


A user interface is like a joke.
If you have to explain it, it means it doesn't work.

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