From: [EMAIL PROTECTED] on behalf of [EMAIL PROTECTED]
Sent: Sun 3/21/2004 5:09 PM
To: Asterisk Users
Subject: RE: [Asterisk-Users] If you know your party's extension # please dial it now ...
Please elaborate ...
----- Original Message Follows
-----
> You don't have to avoid using an option 3 when even if
>
extensions are 3XXX
>
> > -----Original Message-----
> >
From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]
On Behalf
> > Of Rich Adamson
> > Sent: Sunday, March
21, 2004 4:19 PM
> > To: Asterisk Users
> > Subject: Re:
[Asterisk-Users] If you know your party's
> > extension # please dial
it now ...
> >
> > > I've built the usual "press one for
sales, 2 for
> > > support" IVR which works fine but I'm
having
> > > difficulty in allowing callers to type in
whole
> > > extension numbers.
> > > My internal extn
ranges are 3xxx and 4xxx. I have
> > pasted the IVR below
>
> > (just in case someone wants one). The welcome message
> >
states callers
> > > should type in the extension number they want
or
> > choose from the options.
> > > It seems though
that one can only press one number
> > > before the IVR moves
to the next step.
> > >
> > > I'm starting to think that
if my extn's are 3xxx and
> > 4xxx I can't have
> > >
any menu choices beginning with 3 or 4. Would this be
> > correct? If
so
> > > how does the received DTMF break out of the IVR and
>
> get matched to the
> > > relevant dialplan entry?
>
> >
> > >
> > > [mainmenu]
> > >
exten => s,1,Answer
> > > exten =>
s,2,SetMusicOnHold(default)
> > > exten =>
s,3,DigitTimeout,3
> > > exten =>
s,4,ResponseTimeout,5
> > > ;SAI menu - 1 for tech support, 2
for voicemail, 3
> > > for echo test exten =>
s,5,Background(welcomemsg)
> > > exten =>
s,6,Background(choosemsg)
> > >
> > > ;
Sales
> > > exten => 1,1,Dial,SIP/3400|20
> > > exten
=> 1,2,Voicemail(3400)
> > > exten =>
1,3,Goto(mainmenu,s,60
> > >
> >
> > Mark,
>
>
> > Here's a partial copy of my ivr, and I too am using
the
> > 3xxx extensions.
> > Notice I avoided use of
option 3 in the ivr menues.
> >
> > [bus-ivr-main]
>
> exten => s,1,Wait,1
> > exten => s,2,Answer
> >
exten => s,3,DigitTimeout,5
> > exten =>
s,4,ResponseTimeout,20
> > exten =>
s,5,Background(npi-greeting) ; "Thanks for
> > calling
press 1
for"
>
>
> > exten => 1,1,Goto(local-extns|3014|1) ; Sales exten
=>
> > 2,1,Dial(${PHONE1}&${PHONE2},15) ; Technical
Services
> > exten => 2,2,Voicemail2(u3000) exten =>
2,102
> > ,Voicemail2(b3000) exten => 2,103,Hangup
>
> exten => 8,1,Goto(npilist|s|1)
; Company
> > directory list exten =>
9,1,Goto(npitest|s|1) ;
> >
VoIP Testing Menu
> > Rich
> >
> >
>
>
> > _______________________________________________
> >
Asterisk-Users mailing list
> > [EMAIL PROTECTED]
>
> http://lists.digium.com/mailman/listinfo/asterisk-users
>
> To UNSUBSCRIBE or update options visit:
> >
>
> http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
> _______________________________________________
>
Asterisk-Users mailing list
> [EMAIL PROTECTED]
> http://lists.digium.com/mailman/listinfo/asterisk-users
>
To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
Willy
Wouters
ypOne
Publishing
_______________________________________________
Asterisk-Users
mailing list
[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users
To
UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
