Well said! I suppose another perspective is that if we buy the Televantage switch and glean the experience of working with a T1, we could then use that to build a * switch for our message service and connect the two together thru SIP. Does anyone consider * reliable enough for mission critical work, say processing 911 calls? That's where it might get a bit scary. Can't be worse than the ancient PBX and DID line terminators we're running with now though. Its only a five position call centre so that's a case for * AFAIK.
Regards, Peter M. > The Defence: > To the defence, we need to ignore trash talk of salesman such as the > Televantage > guy, be aware of insecure sales dudes such as him, and move on & investigate > other > companies that are more professional in speech & more sensitive to your > business > needs & other prospects. We need to do business with companies that "listen" > vs. > talk talk talk and do business with companies that are open to change. Sure > it's > toughto stay up to date with technology & other Open Source technologies, but > it'sVERY dangerous to stand still and do nothing. > > The Message: > Your message is simple proof that sales trash talk travels faster than the > speed of > light, and degrades the reputation of companies such as Televantagewhen their > first > line of defence is not very professional. I commend you forposting the > bluntly > honest message & openly sharing this with us, which has been received by over > 100+ Asterisk enthusiasts, some of whom are using the technology to generate > revenue. Had* not been open source, this telecom consulting opportunity would > not > have been possible for the enthusiasts and the little guys that do not have > multi- > millions of dollars as backup. > > The Suggestion: > My only suggestion is that us hardcore Asterisk supporters be aware of other > VOIP > technologies & educate our prospects and clients with * & related products, > eventually allowing the customer to make a decision.Chances are they will go > for > the Asterisk solution when we speak so passionately about it - and the fact > of the > matter is that Asterisk for small to medium business settings, is likely the > most > flexible & reasonable solution. The other fact hard for larger companies to > bite is > that * is gaining STRONG ground! > > The Lesson Learnt: > From this Televantage Trash talk, we also have a good lesson to learn and > that is we > must always be sensitive to our clients needs. If we trash talk about a car, > chances > are he is driving or planning to purchase the make & model of the car we are > trashing :). > > The answer: > "So why would he say that his programming group had to do $35000 worth of > custom > programming to get a PRI working in Halifax NS? " > To call someone a liar or incompetent, is a very strong and harsh word. So I > will say > he either does not know what he is talking about, or his programming group is > not > very knowledgeable, or he simply wants to show off that he is a hotshot. > Maybe all > the above. > > The Question: > Who's next? Who dare trash Asterisk? > > Cheers! > Reza. >
