You guys have been great, but it looks like I've still got a fight on my hands here trying to get an Asterisk solution for our call centres. Anyone out there considering or using Aheeva CCS? If so, what are your experiences?
We still get the salesman for the other switch kicking Asterisk and Linux as a solution. I don't understand why there would be so much trouble trying to get a T1 to work. Supposedly there is a company in Halifax trying to do a PO with Asterisk but not having much success. This is also a bit of a rant so some positive reinforcement would be appreciated. I now have a list of eight reasons why we need two switches and seven of why this should be Asterisk. I can't really post those unless I make them more generic. It's a "dammed if we do/dammed if we don't" scenerio. If we go with the Asterisk solution, then its more stress on me if something goes wrong. For health reasons, I need to try to avoid that. Aheeva would be there for backup though. They have a lot of engineers on staff. Wish me luck! Peter M. ******************************************************** Peter MacFarlane, ACP Network Administration & Programming Target Call Center/ Message Centre P.E.I. ***************************************************************** OpenBSD's PF Firewall: Now available with CARP Failover. Nothing to do with fish, but everything to do with security! *****************************************************************
