I use a combination of routing to a primary context and doing some basic
CID number goto statements like Dave Bour does, and I also have numbers
stored in mysql database. I've added a dialplan where I can dial *22
and then the number to add the number to the database, and which
extension to direct it to. If I get a call without caller id then it is
directed to a context that asks the person to state their name, and to
press 1 to connect their call (it parkes it actually). This combination
has done wonders to eliminate spam callers, automated calling machines,
etc. Yes it still disturbs some family members when cannot understand
that they have to hang up and dial the parked extension if they want to
speak to the person. And then there are the family members who have
blocked caller ID. But this is far and few between.
Richard (Rogers @ work) wrote:
Hi ,
I am trying to distinguish calls from people I know from those who are
calling the first time.
So, here is one way to do it.
Create a list of CIDs and somehow check every incoming CID against
this list, if there is a match, route to extension. If not, route to
another menu.
Would anyone know how this can be done either by script or by FreePBX
or any other ways? I am using trixbox.
Thanks in advance,
Richard
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