Dave Bour wrote:
> There's two things here that could have helped.
> 1. Database linkage of billing address to emergency address.  Had that 
> changed, it would or should raise a flag to investigate.
> 2. GeoIP tracking has been around for a long time.  The registrar could again 
> have a flag to pick up such....granted if someone moves two blocks, not 
> likely this would have helped.  In this case, a cross country move could have 
> been picked by a GeoIP flag.
> So this raises a question though about liability and such for voice services 
> providers.  Where do we stand.  How much insurance should we have?

A little birdy mentioned to me earlier that Comwave was pressuring some
companies to buy e911 services from them only couple of weeks ago or
threatened to report them to the CRTC. I guess Comwave will be a little
preoccupied fixing up their system now ;)

As for GeoIP, doesn't tend to work very well with DSL, especially where
the tails are terminated 100's or 1000's of km from the actual customer,
I've no idea how good the data is beyond town/city, although in this
case as you said when they moved across country this might have been
good enough to raise flags to further investigate. Although people using
this kind of thing from a wifi capable/enabled mobile phone is likely to
trip this every time you change cafes.

I know you can't get insurance for data, at least not at a reasonable
price, I assume insuring against this sort of thing would be fairly
expensive too.

-- 

Best regards,
 Duane

http://www.freeauth.org - Enterprise Two Factor Authentication
http://www.nodedb.com - Think globally, network locally
http://www.sydneywireless.com - Telecommunications Freedom
http://e164.org - Global Communication for the 21st Century

"In the long run the pessimist may be proved right,
    but the optimist has a better time on the trip."

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