On Mon, 2008-07-07 at 15:50 -0400, Dean Yorke wrote: > Hi All, > > I am interested in getting some customization work done. > > I have a small pot of money to throw at this. I don't think it would be to > hard. I just don't have the time.
I'm confused about your requests. > Must be built for PBX in a Flash. > > 1) I want a Queue system that answers the phone. Then routes callers to > the users who are logged on to the system. Must provide update as to where > they are in the queue. Aren't you just describing the normal queue system Asterisk already has? > Nice to have would be to allow for interaction with > voip and analogue lines. So, I want to be able to spill to voip lines if > the analogues ones are full, then blind transfer back to analogue if they > are free. Spill what to voip lines? I don't understand the concept described above. Under the assumption that you are describing call agents which are using a mix of both Zap & SIP devices, yes this is already possible but I'm not really understanding the blind transfer part. > 2) I would like a way to put a schedule system together for resource > allocation. Here is the idea, I have a series of groups of people that need > to be reminded of their tasks. So, I want to be able to enter their info, > phone numbers and e-mail. Then on the set time before their responsbility, > I would like it to e-mail them. If no e-mail, call. If there is no > confirmation e-mail then call. During the call, it needs to prompt for > confirmation. Then the day before the event, it would e-mail the list of > people and the results to the team leader. They then can make other > arrangements. Also, during the call, if the person presses 1 then confirm, > but if they press 2 then it should ask to hold on and then try to reach the > team leader. This is of course entirely possible but it wouldn't be a modification to Asterisk. This would be an application that uses asterisk to place outbound calls and get feedback from the party called. A combination of AGI, mysql, apache, etc. This would be a significantly sized application and would require quite a lot of work. > 3) IVR that will use the hook flash transfer of our digital lines to > transfer to outside numbers. How do you hook-flash a digital line? John --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
