I agree with Bruce. Stephen setup such high expectations, we're all sort of shocked when there are issues.
I will say that at least Unlimitel built out their own network. There's been a few curve balls since Primus bought them. But they are learning and are slowly getting better at communicating with their customers. While I'm sure no one will ever put the same amount of effort into maintaining Unlimitel's infrastructure as Stephen did when he built it, the voice quality continues to be superb - which is why I continue to use them with my clients. However, I didn't intend to turn this into another Unlimitel thread. So to get back to topic: The voip.ms issues continue... the latest is that they are pressuring their Canadian vendor to bring an effective solution to the various problems. On 12/8/11 12:38 PM, Henry Coleman wrote: > IMHO Unlimitel provide a good service but they are not perfect as the > latest outage shows. > I just wish we could get 99.98% uptime that is associated with analog > lines, then I would be able to get a good night's sleep. > Henry > > On Wed, Dec 7, 2011 at 4:19 PM, Bruce N <[email protected]> wrote > >> Unlimitel set expectations high so I really don't compare Voip.ms to >> Unlimitel. There is a price gap between the two providers. Probably >> Vitelity is a closer match in terms of the cross border competitor. Hearing >> less of the issues is not a solution for users. However, adding a backup >> server might be :-) >> >> Though, I agree on posting regarding issues from providers. Keeps everyone >> in the loop and probably saves time as well since one wouldn't have to go >> on checking their equipment for such issues. >> >> -Bruce >> >> On Wed, Dec 7, 2011 at 3:54 PM, Sean Healy <[email protected]> >> wrote: >> >>> VoIP.ms has generally been reliable, but it seems they've been having >>> some issues with their Canada incoming DIDs this past week - >>> specifically in Southern Ontario. >>> >>> Incoming calls to my Canadian DIDs are not working as I write this. >>> >>> Whenever there is a problem with Unlimitel, we all seem to converge >>> here. And I think it's important to point out that it's not only >>> Unlimitel that experiences issues. >>> >>> (And I suspect if Unlimitel had a similar "issue tracker" on their >>> portal, we'd hear less about their outages as well.) >>> >>> --------------------------------------------------------------------- >>> To unsubscribe, e-mail: [email protected] >>> For additional commands, e-mail: [email protected] >>> >>> >> > > > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
