Ah Henry, wouldn't we all like the 99.98% associated with analogue
lines. Oh yes, it has taken longer than both our lifetimes combined to
get the analogue technology that far.
Eventually VoIP and IP technology will also improve. Until that day, I
would rather pay the MUCH better VoIP prices, not deal with an incumbent
provider, and manage with occasional outages.
Let's all remember that big telcos have a much bigger plant, huge
resources, lots of staff, are totally impersonal, and couldn't care less
about their customers. VoIP suppliers do a lot with a little, are real
people and actually might want to provide something old fashioned called
service.
End of rant - that's my 0.02% worth.
David
P.S. Just today I tried to make a few outgoing calls on a legacy PBX in
a large company, using Bell lines. Guess what, I couldn't get any of my
calls completed. About 10 minutes later, I was able make those calls.
On 08/12/2011 12:38 PM, Henry Coleman wrote:
IMHO Unlimitel provide a good service but they are not perfect as the
latest outage shows.
I just wish we could get 99.98% uptime that is associated with analog
lines, then I would be able to get a good night's sleep.
Henry
On Wed, Dec 7, 2011 at 4:19 PM, Bruce N<[email protected]> wrote
Unlimitel set expectations high so I really don't compare Voip.ms to
Unlimitel. There is a price gap between the two providers. Probably
Vitelity is a closer match in terms of the cross border competitor. Hearing
less of the issues is not a solution for users. However, adding a backup
server might be :-)
Though, I agree on posting regarding issues from providers. Keeps everyone
in the loop and probably saves time as well since one wouldn't have to go
on checking their equipment for such issues.
-Bruce
On Wed, Dec 7, 2011 at 3:54 PM, Sean Healy<[email protected]>
wrote:
VoIP.ms has generally been reliable, but it seems they've been having
some issues with their Canada incoming DIDs this past week -
specifically in Southern Ontario.
Incoming calls to my Canadian DIDs are not working as I write this.
Whenever there is a problem with Unlimitel, we all seem to converge
here. And I think it's important to point out that it's not only
Unlimitel that experiences issues.
(And I suspect if Unlimitel had a similar "issue tracker" on their
portal, we'd hear less about their outages as well.)
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