We deploy a lot of Polycoms, but they are losing ground to cheaper handsets
quickly. As Phil noted, the Grandstream sets used to be a great example of
"you get what you pay for". Today, it's really tough to justify a Polycom
over a Grandstream. Polycoms have been a sort of de facto standard for a
while. They have excellent speakerphones, and in general they are really
solid devices that look classy in most settings. But at nearly three times
the price of a Grandstream, it's hard to make a business case for them.

We have had endless problems with Cisco's SPA series, particularly because
of their lack of proper DTMF support. We simply won't deploy them anymore.

Yealink phones are great. Like the Grandstreams, they're often not the
prettiest phone, but they function very well. We don't have problems with
them.

Also keep in mind what Phil mentioned about softphones. Tablets, mobile
phones, PCs and notebooks can now all be phones, for little or no cost.
It's a compelling argument when you're dropping a few thousand bucks off of
a customer's quote just by dropping the hardware.

On Tue Nov 04 2014 at 3:43:37 PM Dean Yorke <dean.yo...@xyc.ca> wrote:

> ok, let me clarify a little.
>
> I wil be creating a system to support 20 phones onsite with 2 fax
> machines.  There will be a couple of analogue lines for backup but
> basically we will be trying to switch over to pure sip.
>
> Currently they have 5 analogue lines with 2 additional dedicated to fax.
>
> So, I am looking to see what people have to say about handsets.  What are
> the likes and dislikes out there.
>
> Hearing a big plug for the yealink and grandstream units.  Is polycom
> still viable?  who has handsets available to try/rent?
>
> Thanks
>
>
> > On Nov 4, 2014, at 11:41 AM, Philip Mullis <phi...@pennytel.ca> wrote:
> >
> > Hey Dean, since this is an uber general questions, this would still
> relate back to your clients needs and stuff they feel comfortable with.
> >
> > As far as how technology has gone, grandstream, a brand to which I
> disfavored in the past I am now in love with, The low end models
> (non-android based phones) are amazing for the money, there 48$ ish at
> distribution and have excellent security options for sip right in the web
> ui.
> >
> > In terms of recent market deploys I have done many customers are
> dropping the hardware phone entirely, it looks like we are moving to a more
> mobile life style so many customers are opting for near complete soft phone
> environment, and also installing soft phones on there smartphones. (this
> done right is a beautiful sight)
> >
> > There are so many good options out there now, the hardware phones I
> think are truly going to taper off in the market though, everyone has ipads
> and smartphones, just need good cradles for those things with a handset :)
> >
> > Regards,
> >
> > Philip Mullis
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > What people are.still using deskphones?
> >
> > Many if the installs of recent for myself have been softphone heavy. Bo
> >
> > On Nov 4, 2014 10:15 AM, "Dean Yorke" <dean.yo...@xyc.ca <mailto:
> dean.yo...@xyc.ca>> wrote:
> > Hey Everyone,
> >
> > Looking to get some perspective on current VOIP phones.
> >
> > I have a potential solution for 18 Phones and system install.
> >
> > Thanks
> >
> >
> >
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