John,

Would you be willing to share the ATA that you are having success with? We
always obtained results that were "okay", but nothing that was reliable
enough for something like a medical clinic that sends a hundred faxes a
day. Granted this may have a lot to do with the provider, but I'm still
curious as to what you've had success with.

Thanks!
Alexander

On Wed Nov 05 2014 at 2:48:20 PM John Lange <j...@johnlange.ca> wrote:

> Fax over T38 works and works reliably. We have many in the field at
> customer sites. The trick is configuring all the devices correctly; SIP
> trunking provider, SBC, Asterisk, and ATA. There are actually MFP devices
> that claim they have native support for SIP/T38 but I've never tried
> getting one of these to work.
>
> That being said, virtualFax (fax to email and email to fax) is a much nicer
> solution. I don't like faxing over T38 but it's there and it works if you
> need it.
>
> With respect to handsets;
>
> Aastra are starting to fall behind since they were purchased by Mitel. Used
> to be our "go-to" phones, robust and stable, easy to provision, but now
> falling behind.
>
> Cisco SIP phones (SPA series) were originally SIPura phones (thus the SPA
> in the model name), then purchased by Linksys, then purchased by Cisco. The
> Linksys SPA942 was a great phone in it's day but it's starting to show it's
> age. Cisco stopped releasing firmware updates for it years ago and we've
> been phasing them out of service ever since.
>
> We trialed Grandstream at one customer and ended up replacing them for free
> due to the very poor quality and haven't touched them since. I would assume
> they have improved in the last 6 years.
>
> The Polycom VVX series are arguably the best quality phones but they are
> not the cheapest. If you look at the larger hosted voice providers, most of
> them use Polycom. The difference in the cost of the handset spread over a 5
> year contract is less than $1/month.
>
> The nice thing about the Polycom VVX series is that they are compatible
> with a variety of systems, including Microsoft Lync. That means the
> investment is protected if you want to change platforms at a later date.
>
> Digium also has handsets now. I've never tested them.
>
> All of the above being said; in my opinion, the days of the "home rolled"
> Asterisk PBX deployment are over. You can buy a fully featured,
> manufacturer supported, configured and deployed PBX from a major vendor for
> less than the cost of a server with an FXO card running FreeXXX based on
> Asterisk.
>
> If you are a hobbyist and enjoy that sort of thing then great. But if you
> just want a feature rich, stable, hassle free PBX at a good price; Asterisk
> is probably not the best choice.
>
> Regards,
>
> John
>

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