Hi Daryl,

Has the AstLinux version changed in the last couple weeks ?

What version are you running ?

Lonnie



> On Sep 16, 2020, at 8:01 AM, Daryl Richards via Astlinux-users 
> <astlinux-users@lists.sourceforge.net> wrote:
> 
> This is good timing (in a bad way..) Time for a "Me too!"
> 
> Recently, over the last couple weeks my APU2 has started locking up exactly 
> the same way, just hard lock. I have a serial console cable hooked up and 
> there are no messages printed out before, there's just nothing. When the 
> problem first started I didn't have a console cable hooked up but I put it in 
> to see if any messages were appearing..
> 
> My system is on a UPS. Nothing else in the rack glitches.
> 
> On 2020-09-15 8:36 p.m., Michael Knill wrote:
>> Thanks Chris
>> Yep I have plenty out there too with no issues. It also happened on a Qotom 
>> box so not hardware related.
>> Regards
>> Michael Knill
>> *From: *AstLinux List <astlinux-users@lists.sourceforge.net>
>> *Reply to: *AstLinux List <astlinux-users@lists.sourceforge.net>
>> *Date: *Wednesday, 16 September 2020 at 8:53 am
>> *To: *AstLinux List <astlinux-users@lists.sourceforge.net>
>> *Cc: *The Cadillac Kid <eldorado...@yahoo.com>
>> *Subject: *Re: [Astlinux-users] APU2 keeps locking up
>> for whatever its worth..  from a hardware standpoint I have probably 200 
>> APU2s in the field and dont have then just freeze like that..  granted they 
>> arent running astlinux, but just mentioning it from a power / hardware point 
>> of view.
>> mine are all running Centos 6.X and asterisk 11 or 13
>> I have had a few chan_sip freezes.. (we wrote a watchdog to catch those and 
>> restart asterisk).. we get maybe 1 every 3 or 4 months .. (not each site but 
>> collectively)
>> I have kenrel panicked an APU before by upping and downing the ethernet port 
>> too much (or so it seems)..  it doesnt happen very often and is hard to 
>> repeat in the lab.  but have done it esp on an install..  where one is prone 
>> to plug and unplug cables multiple times in succession for dressing in..
>> I have had a few power bricks go bad.. in all cases there was just no 
>> output..  no lights on the board at all. its not been that many 3 or 4..  
>> considering we have sites in some pretty lightning-prone areas i dont feel 
>> too bad about a few power bricks.
>> we run UPSs on all of our sites
>> we run the US power supply that is sold on the PC-Engines store.
>> On Tuesday, September 15, 2020, 6:04:44 PM EDT, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au> wrote:
>> Yep I would say environmental for 1, maybe 2 sites but for 3 sites and all 
>> only recently I cant see how it could be.
>> No serial or long ethernet cables are connected.
>> Yes completely different power adaptors when I changed from APU2 -> Qotom.
>> Yes they are all DSL however ALL different modems and service types.
>> I'm thinking I will upgrade all Runnix versions at these sites and if still 
>> happening upgrade to 1.3.10 and if still happening then I have no idea what 
>> to do.
>> Regards
>> Michael Knill
>> On 16/9/20, 7:36 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>     So a UPS may solve the issue as with Site 1 ?
>>     Do you have any serial cables connected ?
>>     Any long ethernet cables connected ?
>>     Is this with a variety of power adapters ?  ie. the APU2 -> Qotom switch 
>> did the power adapter change as well ?
>>     Sure sounds environmental to me.
>>     I've seen DC-to-DC UPSs for about $40 USD, but never tried one.
>> https://protectli.com/product/uninterruptible-power-supply/
>>     Lonnie
>>     > On Sep 15, 2020, at 3:58 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >
>>     > Ok I'm reviving this thread as I have now had my third site with this 
>> issue.
>>     >
>>     > Symptom:
>>     > Astlinux completely locks up and requires a power reset. The log shows 
>> NOTHING in all cases.
>>     >
>>     > Troubleshooting conducted:
>>     > Site 1 - The problem has not occurred since both a UPS AND Power 
>> Filter have been added
>>     > Site 2 - A power filter has been added and the problem has reoccurred. 
>> I have completely changed the system from an APU2 to Qotom and it did the 
>> same thing again
>>     > Site 3 - A known working APU2 was installed and it locked up yesterday.
>>     >
>>     > I have checked mSATA cards and they were different across systems at 
>> these sites.
>>     > All systems are running 1.3.7.1 but I am running this at many other 
>> sites on the same hardware with no issues.
>>     >
>>     > Power quality testing is extremely expensive and surely I cant be 
>> having a power issue at 3 sites!
>>     > The whole thing just doesn't make any sense and I don't know where to 
>> go from here.
>>     > Any ideas?
>>     >
>>     > Regards
>>     > Michael Knill
>>     >
>>     > On 22/4/20, 9:24 pm, "Michael Knill" 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >
>>     >    Looks like this problem was bad power. I was told by the local IT 
>> Guy that there are regular brownouts so I installed a UPS. No more problems 
>> since doing so.
>>     >    Seems like APU's don't like low voltage scenarios.
>>     >
>>     >    Thanks for your help.
>>     >
>>     >    Regards
>>     >    Michael Knill
>>     >
>>     >    On 13/4/20, 1:05 pm, "Michael Knill" 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >
>>     >        Yes could be but very unusual. I have never had this problem 
>> with any other APU.
>>     >        Maybe I will look for a good surge suppressor.
>>     >
>>     >        Regards
>>     >        Michael Knill
>>     >
>>     >        On 13/4/20, 12:47 pm, "Lonnie Abelbeck" 
>> <li...@lonnie.abelbeck.com <mailto:li...@lonnie.abelbeck.com>> wrote:
>>     >
>>     >            Interesting, maybe bad power (spikes, noise, etc.)
>>     >
>>     >            Test with a UPS attached or good surge suppresser.
>>     >
>>     >            Lonnie
>>     >
>>     >
>>     >
>>     >> On Apr 12, 2020, at 9:17 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >>
>>     >> Hi Lonnie
>>     >>
>>     >> I have replaced the hardware already and it did EXACTLY the same 
>> thing ☹
>>     >>
>>     >> Regards
>>     >> Michael Knill
>>     >>
>>     >> On 13/4/20, 12:15 pm, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>     >>
>>     >>
>>     >>
>>     >>> On Apr 12, 2020, at 7:03 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >>>
>>     >>> May not have anything to do with Astlinux but I have a site which 
>> completely locks up e.g. cannot even communicate using serial port.
>>     >>> On reboot its fine but there is nothing in the logs but the bootup 
>> messages.
>>     >>> So far I have replaced the hardware with new storage as well and 
>> power supply and it is still doing it.
>>     >>>
>>     >>> It is currently running Astlinux 1.3.7.1 which has been running fine 
>> on another APU2 but its only been 8 days.
>>     >>>
>>     >>> Any ideas what I can do next?
>>     >>>
>>     >>> Regards
>>     >>> Michael Knill
>>     >>
>>     >>  Sounds like an APU2 hardware issue.
>>     >>
>>     >>  Maybe Pascal will give you a replacement.
>>     >>
>>     >>  Lonnie
>>     >>
>>     >>
>>     >>
>>     >>
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> 
> -- 
> Daryl Richards
> Isle Technical Services Inc.
> 
> 
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