> I have had EXACTLY the same problem on a Qotom box.

But no UPS, correct ?

Lonnie




> On Sep 16, 2020, at 5:54 PM, Michael Knill 
> <michael.kn...@ipcsolutions.com.au> wrote:
> 
> Hi sorry all but this is not an APU problem. I have had EXACTLY the same 
> problem on a Qotom box.
> 
> At all three sites the common denominators are:
> -- Astlinux 1.3.7.1
> -- PPPoE
> 
> My next tests will be (in this order):
> 1) Install another system onsite connected to the same environment e.g. power 
> to see if it happens to both systems
> 2) Put a firewall in front of the Astlinux box to do PPPoE
> 3) OS upgrade
> 
> Regards
> Michael Knill
> 
> On 17/9/20, 8:12 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com> wrote:
> 
>    Yes, this is very strange.
> 
>    I have had an APU2 for years, never locked-up once ... and it is currently 
> running a UniFi controller in a Linux container.
> 
>    I also ran my APU2 without a UPS for a year or two, though it is using one 
> now.  But we have good quality power where I live outside of thunder-storms.
> 
>    Possibly the Coreboot BIOS version also needs to be tracked to find some 
> common denominator.  I have never updated my APU2 coreboot BIOS.
> 
>    Also my APU2 sits inside my network, without a public interface.
> 
>    A common denominator list for APU2 lock-up reports:
> 
>    -- AstLinux version: 
>    -- Asterisk: 13se, 13 or 16
>    -- RAM: 2GB or 4GB
>    -- Coreboot BIOS version: 
>    -- Public interface yes/no, if 'yes' public SSH, HTTPS, etc. access yes/no
>    -- PPPoE: yes/no
>    -- UPS Power: yes/no
> 
> 
>    Lonnie
> 
> 
> 
> 
>> On Sep 16, 2020, at 4:09 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au> wrote:
>> 
>> I do have Zabbix running on these boxes which checks memory and will notify 
>> me if its getting too low and this has not happened. This is what alerted me 
>> to the Zabbix client memory leak.
>> Also the lockups are very sporadic. Can happen after a couple of weeks or 
>> the next day.
>> 
>> Regards
>> Michael Knill
>> 
>> On 16/9/20, 11:21 pm, "Michael Keuter" <li...@mksolutions.info> wrote:
>> 
>>   Hi all,
>> 
>>   it might be completely unrelated, but it reminds me at an issue that only 
>> occured many years ago only on 32bit Geode boxes (Alix/net5501) after we 
>> integrated Monit into AstLinux.
>>   On these boxes all RAM was eaten up slowly and then these boxes locked up 
>> after a few days. That's why we didn't installed Monit for these build types.
>> 
>>   To figure it out I then created a cronjob that logged uptime, RAM and used 
>> Asterisk channels into a logfile every 10 minutes.
>> 
>>> Am 16.09.2020 um 15:07 schrieb Lonnie Abelbeck <li...@lonnie.abelbeck.com>:
>>> 
>>> Hi Daryl,
>>> 
>>> Has the AstLinux version changed in the last couple weeks ?
>>> 
>>> What version are you running ?
>>> 
>>> Lonnie
>>> 
>>> 
>>> 
>>>> On Sep 16, 2020, at 8:01 AM, Daryl Richards via Astlinux-users 
>>>> <astlinux-users@lists.sourceforge.net> wrote:
>>>> 
>>>> This is good timing (in a bad way..) Time for a "Me too!"
>>>> 
>>>> Recently, over the last couple weeks my APU2 has started locking up 
>>>> exactly the same way, just hard lock. I have a serial console cable hooked 
>>>> up and there are no messages printed out before, there's just nothing. 
>>>> When the problem first started I didn't have a console cable hooked up but 
>>>> I put it in to see if any messages were appearing..
>>>> 
>>>> My system is on a UPS. Nothing else in the rack glitches.
>>>> 
>>>> On 2020-09-15 8:36 p.m., Michael Knill wrote:
>>>>> Thanks Chris
>>>>> Yep I have plenty out there too with no issues. It also happened on a 
>>>>> Qotom box so not hardware related.
>>>>> Regards
>>>>> Michael Knill
>>>>> *From: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>>>> *Reply to: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>>>> *Date: *Wednesday, 16 September 2020 at 8:53 am
>>>>> *To: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>>>> *Cc: *The Cadillac Kid <eldorado...@yahoo.com>
>>>>> *Subject: *Re: [Astlinux-users] APU2 keeps locking up
>>>>> for whatever its worth..  from a hardware standpoint I have probably 200 
>>>>> APU2s in the field and dont have then just freeze like that..  granted 
>>>>> they arent running astlinux, but just mentioning it from a power / 
>>>>> hardware point of view.
>>>>> mine are all running Centos 6.X and asterisk 11 or 13
>>>>> I have had a few chan_sip freezes.. (we wrote a watchdog to catch those 
>>>>> and restart asterisk).. we get maybe 1 every 3 or 4 months .. (not each 
>>>>> site but collectively)
>>>>> I have kenrel panicked an APU before by upping and downing the ethernet 
>>>>> port too much (or so it seems)..  it doesnt happen very often and is hard 
>>>>> to repeat in the lab.  but have done it esp on an install..  where one is 
>>>>> prone to plug and unplug cables multiple times in succession for dressing 
>>>>> in..
>>>>> I have had a few power bricks go bad.. in all cases there was just no 
>>>>> output..  no lights on the board at all. its not been that many 3 or 4..  
>>>>> considering we have sites in some pretty lightning-prone areas i dont 
>>>>> feel too bad about a few power bricks.
>>>>> we run UPSs on all of our sites
>>>>> we run the US power supply that is sold on the PC-Engines store.
>>>>> On Tuesday, September 15, 2020, 6:04:44 PM EDT, Michael Knill 
>>>>> <michael.kn...@ipcsolutions.com.au> wrote:
>>>>> Yep I would say environmental for 1, maybe 2 sites but for 3 sites and 
>>>>> all only recently I cant see how it could be.
>>>>> No serial or long ethernet cables are connected.
>>>>> Yes completely different power adaptors when I changed from APU2 -> Qotom.
>>>>> Yes they are all DSL however ALL different modems and service types.
>>>>> I'm thinking I will upgrade all Runnix versions at these sites and if 
>>>>> still happening upgrade to 1.3.10 and if still happening then I have no 
>>>>> idea what to do.
>>>>> Regards
>>>>> Michael Knill
>>>>> On 16/9/20, 7:36 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>>>>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>>>>  So a UPS may solve the issue as with Site 1 ?
>>>>>  Do you have any serial cables connected ?
>>>>>  Any long ethernet cables connected ?
>>>>>  Is this with a variety of power adapters ?  ie. the APU2 -> Qotom switch 
>>>>> did the power adapter change as well ?
>>>>>  Sure sounds environmental to me.
>>>>>  I've seen DC-to-DC UPSs for about $40 USD, but never tried one.
>>>>> https://protectli.com/product/uninterruptible-power-supply/
>>>>>  Lonnie
>>>>>> On Sep 15, 2020, at 3:58 PM, Michael Knill 
>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>  wrote:
>>>>>> 
>>>>>> Ok I'm reviving this thread as I have now had my third site with this 
>>>>>> issue.
>>>>>> 
>>>>>> Symptom:
>>>>>> Astlinux completely locks up and requires a power reset. The log shows 
>>>>>> NOTHING in all cases.
>>>>>> 
>>>>>> Troubleshooting conducted:
>>>>>> Site 1 - The problem has not occurred since both a UPS AND Power Filter 
>>>>>> have been added
>>>>>> Site 2 - A power filter has been added and the problem has reoccurred. I 
>>>>>> have completely changed the system from an APU2 to Qotom and it did the 
>>>>>> same thing again
>>>>>> Site 3 - A known working APU2 was installed and it locked up yesterday.
>>>>>> 
>>>>>> I have checked mSATA cards and they were different across systems at 
>>>>>> these sites.
>>>>>> All systems are running 1.3.7.1 but I am running this at many other 
>>>>>> sites on the same hardware with no issues.
>>>>>> 
>>>>>> Power quality testing is extremely expensive and surely I cant be having 
>>>>>> a power issue at 3 sites!
>>>>>> The whole thing just doesn't make any sense and I don't know where to go 
>>>>>> from here.
>>>>>> Any ideas?
>>>>>> 
>>>>>> Regards
>>>>>> Michael Knill
>>>>>> 
>>>>>> On 22/4/20, 9:24 pm, "Michael Knill" 
>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>  wrote:
>>>>>> 
>>>>>> Looks like this problem was bad power. I was told by the local IT Guy 
>>>>>> that there are regular brownouts so I installed a UPS. No more problems 
>>>>>> since doing so.
>>>>>> Seems like APU's don't like low voltage scenarios.
>>>>>> 
>>>>>> Thanks for your help.
>>>>>> 
>>>>>> Regards
>>>>>> Michael Knill
>>>>>> 
>>>>>> On 13/4/20, 1:05 pm, "Michael Knill" 
>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>  wrote:
>>>>>> 
>>>>>>     Yes could be but very unusual. I have never had this problem with 
>>>>>> any other APU.
>>>>>>     Maybe I will look for a good surge suppressor.
>>>>>> 
>>>>>>     Regards
>>>>>>     Michael Knill
>>>>>> 
>>>>>>     On 13/4/20, 12:47 pm, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>>>>>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>>>>> 
>>>>>>         Interesting, maybe bad power (spikes, noise, etc.)
>>>>>> 
>>>>>>         Test with a UPS attached or good surge suppresser.
>>>>>> 
>>>>>>         Lonnie
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On Apr 12, 2020, at 9:17 PM, Michael Knill 
>>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>>  wrote:
>>>>>>> 
>>>>>>> Hi Lonnie
>>>>>>> 
>>>>>>> I have replaced the hardware already and it did EXACTLY the same thing ☹
>>>>>>> 
>>>>>>> Regards
>>>>>>> Michael Knill
>>>>>>> 
>>>>>>> On 13/4/20, 12:15 pm, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>>>>>>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>>> On Apr 12, 2020, at 7:03 PM, Michael Knill 
>>>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>>>  wrote:
>>>>>>>> 
>>>>>>>> May not have anything to do with Astlinux but I have a site which 
>>>>>>>> completely locks up e.g. cannot even communicate using serial port.
>>>>>>>> On reboot its fine but there is nothing in the logs but the bootup 
>>>>>>>> messages.
>>>>>>>> So far I have replaced the hardware with new storage as well and power 
>>>>>>>> supply and it is still doing it.
>>>>>>>> 
>>>>>>>> It is currently running Astlinux 1.3.7.1 which has been running fine 
>>>>>>>> on another APU2 but its only been 8 days.
>>>>>>>> 
>>>>>>>> Any ideas what I can do next?
>>>>>>>> 
>>>>>>>> Regards
>>>>>>>> Michael Knill
>>>>>>> 
>>>>>>> Sounds like an APU2 hardware issue.
>>>>>>> 
>>>>>>> Maybe Pascal will give you a replacement.
>>>>>>> 
>>>>>>> Lonnie
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> Astlinux-users mailing list
>>>>>>> Astlinux-users@lists.sourceforge.net 
>>>>>>> <mailto:Astlinux-users@lists.sourceforge.net>
>>>>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>>>>>> 
>>>>>>> Donations to support AstLinux are graciously accepted via PayPal to 
>>>>>>> pay...@krisk.org. <mailto:pay...@krisk.org.>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> _______________________________________________
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>>>>>>> Astlinux-users@lists.sourceforge.net 
>>>>>>> <mailto:Astlinux-users@lists.sourceforge.net>
>>>>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>>>>>> 
>>>>>>> Donations to support AstLinux are graciously accepted via PayPal to 
>>>>>>> pay...@krisk.org. <mailto:pay...@krisk.org.>
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>         _______________________________________________
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>>>>>> Astlinux-users@lists.sourceforge.net 
>>>>>> <mailto:Astlinux-users@lists.sourceforge.net>
>>>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>>>>> 
>>>>>>         Donations to support AstLinux are graciously accepted via PayPal 
>>>>>> to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>>>>> 
>>>>>> 
>>>>>>     _______________________________________________
>>>>>>     Astlinux-users mailing list
>>>>>> Astlinux-users@lists.sourceforge.net 
>>>>>> <mailto:Astlinux-users@lists.sourceforge.net>
>>>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>>>>> 
>>>>>>     Donations to support AstLinux are graciously accepted via PayPal to 
>>>>>> pay...@krisk.org. <mailto:pay...@krisk.org.>
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
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>>>>>> <mailto:Astlinux-users@lists.sourceforge.net>
>>>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>>>>> 
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>>>>>> pay...@krisk.org. <mailto:pay...@krisk.org.>
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
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>>>>>> <mailto:Astlinux-users@lists.sourceforge.net>
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>>>>>> 
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>>>>>> pay...@krisk.org. <mailto:pay...@krisk.org.>
>>>>>  _______________________________________________
>>>>>  Astlinux-users mailing list
>>>>> Astlinux-users@lists.sourceforge.net 
>>>>> <mailto:Astlinux-users@lists.sourceforge.net>
>>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>>>>  Donations to support AstLinux are graciously accepted via PayPal to 
>>>>> pay...@krisk.org. <mailto:pay...@krisk.org.>
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>>>> 
>>>> -- 
>>>> Daryl Richards
>>>> Isle Technical Services Inc.
>>>> 
>>>> 
>>>> _______________________________________________
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>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>>> 
>>>> Donations to support AstLinux are graciously accepted via PayPal to 
>>>> pay...@krisk.org.
>>> 
>>> 
>>> 
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>>> 
>>> Donations to support AstLinux are graciously accepted via PayPal to 
>>> pay...@krisk.org.
>> 
>> 
>>   Michael
>> 
>>   http://www.mksolutions.info
>> 
>> 
>> 
>> 
>> 
>>   _______________________________________________
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>>   https://lists.sourceforge.net/lists/listinfo/astlinux-users
>> 
>>   Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
>> 
>> 
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>> 
>> Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
> 
> 
> 
>    _______________________________________________
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> 
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> pay...@krisk.org.
> 
> 
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> 
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