On Wed, 2005-11-30 at 18:12 -0800, seanadams wrote:
> the real shocker here is that we've got just one (awesome) support guy
> for our entire installed base of many 10,000's of product.

Pay him well.

> Why outsource your tech support when you can just make things that
> don't suck in the first place?  :)  

Because it is cheaper to have 100 folks in Bangalore than to do the
engineering in the first place?

Engineering is hard. And expensive to do right. But this is fading off
topic. So I'm gonna click on my browser and have my SlimServer
send some tunes to my SqueezeBox, thru my Benchmark and out to my
Sonus Fabers.

The Sonus Fabers sound great and even look nice enough for a positive
WAF.

Hmmm, blues, bluegrass, classicial????

-- 
Pat
http://www.pfarrell.com/music/slimserver/slimsoftware.html


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