FYI I believe NSW bracelets did actually roam and didn't have an outage.
The other states were cheapskates and didn't pay for roaming. :)
On 24/05/18 11:58, Tony Miles wrote:
Might be a market now for dual-sim 'electronic bracelets' too now :)
On 23 May 2018 11:57, "Mark Currie" <[email protected]
<mailto:[email protected]>> wrote:
There are dual SIM phones available as well.. Just sayin’ :-)
Mark
*From:*AusNOG [mailto:[email protected]
<mailto:[email protected]>] *On Behalf Of *Bradley Amm
*Sent:* Wednesday, 23 May 2018 11:19 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AusNOG] Telstra mobile issues again?
It would be great if we could “roam” between all networks or a
company comes up with a product that can roam between all networks
*From:*AusNOG [mailto:[email protected]
<mailto:[email protected]>] *On Behalf Of *Brenden
Cruikshank
*Sent:* Wednesday, 23 May 2018 6:37 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AusNOG] Telstra mobile issues again?
I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my
choice to use Telstra because I’m either on call or backup to the
oncall and I selected Telstra due to its “premium” mobile network.
It’s not just coverage but actually reliable data speeds.
Throughout the Telstra outage my phone never went SOS only, does
this mean my phone wouldn’t have been able to fail over to another
network for 000 / 112??? I was unable to make outbound calls and
my incoming calls all went to voicemail. My guess is I would be
unable to call 000/112 and in an emergency hopefully someone is on
another carrier
This happened just outside my office building yesterday, if
Telstra was out on Tuesday instead of Monday what’s your chances?
Would the Telstra outage have affected emergency services once
they arrived??
https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html
<https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html>
Telstra seems to publicly dismiss its outages as minor or
“affected a small number of users” meanwhile people are mentioning
it nation wide. The outages have been higher then usual over the
last 6 months but I’ve got 18 months left on my contact.
At work we use an Optus evolve service and have 1-3 fixed voice or
data outages on a good month lasting 30-90 mins to half a day or
longer. Business is in contract until 2020, it’s now just accepted
as a normal thing and phones are too hard so “thinking about what
to do about it” isn’t as simple as that. (We did get a second
internet service so I guess we did think about it on the data side).
On the other hand we have a legacy Telstra frame relay service,
it’s had 100% uptime for as long as I can remember. Old technology
just seems so much more reliable.
Tonight I’m picking up a Amaysim to use as a backup on their
$10/mo plan. It’s cheap and what Telstra recommends I don’t do!
https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236
<https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236>
And 4G was unavailable this morning at Central station in Brisbane
with minimal to no 3G data throughput. Thanks Telstra.
Sent from my iPhone
On 22 May 2018, at 11:11 pm, Joshua D'Alton <[email protected]
<mailto:[email protected]>> wrote:
If a business, regardless of size, isn't looking at these
Telstra outages (or any of their provider outages really) and
getting the ball rolling on what to do about it..... well, not
good.
The smallest business has the ability, even if not the
intelligence/motivation/smarts/etc, to evaluate what they rely
on and the level of continuity they require. Literally even
just reading this thread should be enough to raise the
appropriate questions, such as "why do you think something
like "they pay for a service. It probably isn't the cheapest,
but they pay for it anyhow because the name brings an element
of trust" means zero downtime?"
It is interesting that there has been a shift between services
you could totally rely on (say Telstra in the 90s), to those
you can't even with a tight SLA (Telstra now..), but the
reality is those considering a bulletproof system in the 90s
still had a backup incase of a Telstra outage.
But back to the OP, Telstra dropping 000 should be hounded
like no tomorrow. People think power gas is essential
services, but 000 is actually essential. Is anyone monitoring
the ACMA or whoever responses to these events and the lapsing
of SLAs?
On 22 May 2018 at 22:22, Karen Hargreave
<[email protected] <mailto:[email protected]>> wrote:
Ok, devils advocate side to the rant..
Firstly, let me say that I am not against your idea in the
sense that there is definitely a need for small businesses
to be more agile.
Ok, that said. Yes, one could think that a small business
could be more agile, but then, they pay for a service. It
probably isn't the cheapest, but they pay for it anyhow
because the name brings an element of trust. Small
businesses generally don't have the ability to reach into
a draw and pick up a sim from another provider just to
keep them on the air. Even if they can, how do they tell
their customers of a phone number change? Who do they
tell? Yes, a solution could involve other types of voice
services to be contacted on, but then there is the
question, if part of what they are paying for is trust in
the brand, then well... you know where I am going.
Oh, and food for thought, almost literally... try working
at a food delivery place when the competitor has no
eftpos... yes, they do lose money :) and customers :)
Sent from my iPad
On 22 May 2018, at 9:49 pm, Jason Leschnik
<[email protected] <mailto:[email protected]>> wrote:
The Media and the Public's response to this is a
little disheartening. Before I got into the world of
networking I'd be part of the masses on WhingePool
ragging on the ISPs. The more I see behind the curtain
of the industry I sympathise that the problems we face
are large and complex. Most people struggle to perform
simple "adult" functions but yet believe that a large
insanely complex organisation with many moving parts
isn't just as potentially flawed is baffling. So many
comments on Twitter with business owners blaming
Telstra for their "insane financial loss" due to the
outage but in saying that, isn't their lack of BCP
nothing more than the same thing Telstra saw if not
worse? A small company is much more agile to create a
simple BCP for events like this.
/Rant
On 21 May 2018 at 10:37, Ross Wheeler
<[email protected] <mailto:[email protected]>> wrote:
I'm seeing (mobile) services - voice and data -
down or intermittent in multiple areas for the
last 40 minutes or so.
Can't find anything mentioned about it - am I just
lucky enough to have a significant proportion of
my telstra services go titsup all together, or is
there some wider issue?
(None of my services with other carriers seem
affected at this stage).
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