That is where a mobile number on a SIP service would come in useful,
2 providers for data failover, same number no matter which network.
CH.
------------------------------------------------------------------------
*From:* AusNOG <[email protected]
<mailto:[email protected]>> on behalf of Bradley Amm
<[email protected] <mailto:[email protected]>>
*Sent:* Thursday, May 24, 2018 1:06:17 PM
*To:* Tony Miles; Mark Currie
*Cc:* <,[email protected] <mailto:[email protected]>>,
*Subject:* Re: [AusNOG] Telstra mobile issues again?
Yes but the point is the number is only associated to one sim. If
that sims network provider is down you still wont get calls to that
number.
You can still make calls
Sent from my Samsung Galaxy smartphone.
-------- Original message --------
From: Tony Miles <[email protected] <mailto:[email protected]>>
Date: 24/5/18 9:58 am (GMT+08:00)
To: Mark Currie <[email protected]
<mailto:[email protected]>>
Cc: "<,[email protected] <mailto:[email protected]>>,"
<[email protected] <mailto:[email protected]>>
Subject: Re: [AusNOG] Telstra mobile issues again?
Might be a market now for dual-sim 'electronic bracelets' too now :)
On 23 May 2018 11:57, "Mark Currie" <[email protected]
<mailto:[email protected]>> wrote:
There are dual SIM phones available as well.. Just sayin’ :-)
Mark
*From:*AusNOG [mailto:[email protected]
<mailto:[email protected]>] *On Behalf Of *Bradley Amm
*Sent:* Wednesday, 23 May 2018 11:19 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AusNOG] Telstra mobile issues again?
It would be great if we could “roam” between all networks or a
company comes up with a product that can roam between all networks
*From:*AusNOG [mailto:[email protected]
<mailto:[email protected]>] *On Behalf Of *Brenden
Cruikshank
*Sent:* Wednesday, 23 May 2018 6:37 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AusNOG] Telstra mobile issues again?
I’m on a personal Telstra plan with an iPhone 8 Plus. It’s my
choice to use Telstra because I’m either on call or backup to the
oncall and I selected Telstra due to its “premium” mobile
network. It’s not just coverage but actually reliable data speeds.
Throughout the Telstra outage my phone never went SOS only, does
this mean my phone wouldn’t have been able to fail over to
another network for 000 / 112??? I was unable to make outbound
calls and my incoming calls all went to voicemail. My guess is I
would be unable to call 000/112 and in an emergency hopefully
someone is on another carrier
This happened just outside my office building yesterday, if
Telstra was out on Tuesday instead of Monday what’s your chances?
Would the Telstra outage have affected emergency services once
they arrived??
https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html
<https://www.brisbanetimes.com.au/national/queensland/woman-seriously-injured-after-being-hit-by-bus-in-brisbane-cbd-20180522-p4zgo5.html>
Telstra seems to publicly dismiss its outages as minor or
“affected a small number of users” meanwhile people are
mentioning it nation wide. The outages have been higher then
usual over the last 6 months but I’ve got 18 months left on my
contact.
At work we use an Optus evolve service and have 1-3 fixed voice
or data outages on a good month lasting 30-90 mins to half a day
or longer. Business is in contract until 2020, it’s now just
accepted as a normal thing and phones are too hard so “thinking
about what to do about it” isn’t as simple as that. (We did get a
second internet service so I guess we did think about it on the
data side).
On the other hand we have a legacy Telstra frame relay service,
it’s had 100% uptime for as long as I can remember. Old
technology just seems so much more reliable.
Tonight I’m picking up a Amaysim to use as a backup on their
$10/mo plan. It’s cheap and what Telstra recommends I don’t do!
https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236
<https://www.itnews.com.au/news/telstra-warns-users-off-cheap-sims-491236>
And 4G was unavailable this morning at Central station in
Brisbane with minimal to no 3G data throughput. Thanks Telstra.
Sent from my iPhone
On 22 May 2018, at 11:11 pm, Joshua D'Alton
<[email protected] <mailto:[email protected]>> wrote:
If a business, regardless of size, isn't looking at these
Telstra outages (or any of their provider outages really) and
getting the ball rolling on what to do about it..... well,
not good.
The smallest business has the ability, even if not the
intelligence/motivation/smarts/etc, to evaluate what they
rely on and the level of continuity they require. Literally
even just reading this thread should be enough to raise the
appropriate questions, such as "why do you think something
like "they pay for a service. It probably isn't the cheapest,
but they pay for it anyhow because the name brings an element
of trust" means zero downtime?"
It is interesting that there has been a shift between
services you could totally rely on (say Telstra in the 90s),
to those you can't even with a tight SLA (Telstra now..), but
the reality is those considering a bulletproof system in the
90s still had a backup incase of a Telstra outage.
But back to the OP, Telstra dropping 000 should be hounded
like no tomorrow. People think power gas is essential
services, but 000 is actually essential. Is anyone monitoring
the ACMA or whoever responses to these events and the lapsing
of SLAs?
On 22 May 2018 at 22:22, Karen Hargreave
<[email protected] <mailto:[email protected]>> wrote:
Ok, devils advocate side to the rant..
Firstly, let me say that I am not against your idea in
the sense that there is definitely a need for small
businesses to be more agile.
Ok, that said. Yes, one could think that a small business
could be more agile, but then, they pay for a service. It
probably isn't the cheapest, but they pay for it anyhow
because the name brings an element of trust. Small
businesses generally don't have the ability to reach into
a draw and pick up a sim from another provider just to
keep them on the air. Even if they can, how do they tell
their customers of a phone number change? Who do they
tell? Yes, a solution could involve other types of voice
services to be contacted on, but then there is the
question, if part of what they are paying for is trust in
the brand, then well... you know where I am going.
Oh, and food for thought, almost literally... try
working at a food delivery place when the competitor has
no eftpos... yes, they do lose money :) and customers :)
Sent from my iPad
On 22 May 2018, at 9:49 pm, Jason Leschnik
<[email protected] <mailto:[email protected]>> wrote:
The Media and the Public's response to this is a
little disheartening. Before I got into the world of
networking I'd be part of the masses on WhingePool
ragging on the ISPs. The more I see behind the
curtain of the industry I sympathise that the
problems we face are large and complex. Most people
struggle to perform simple "adult" functions but yet
believe that a large insanely complex organisation
with many moving parts isn't just as potentially
flawed is baffling. So many comments on Twitter with
business owners blaming Telstra for their "insane
financial loss" due to the outage but in saying that,
isn't their lack of BCP nothing more than the same
thing Telstra saw if not worse? A small company is
much more agile to create a simple BCP for events
like this.
/Rant
On 21 May 2018 at 10:37, Ross Wheeler
<[email protected] <mailto:[email protected]>> wrote:
I'm seeing (mobile) services - voice and data -
down or intermittent in multiple areas for the
last 40 minutes or so.
Can't find anything mentioned about it - am I
just lucky enough to have a significant
proportion of my telstra services go titsup all
together, or is there some wider issue?
(None of my services with other carriers seem
affected at this stage).
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