Wasn't there something about this earlier this year and it has to be multiple missed appointments before any form of compensation could be requested.
On Wed, 26 Dec. 2018, 7:58 pm Alex Moorhouse <[email protected] wrote: > Hi guys, anyone have experience in this? > > If so could you describe your customers case and outcome? > > Who is your wholesaler and or account manager? or do you have a direct > relationship with nbn? > > I have a customer seeking compensation for an nbn tech missing an > appointment and thus the customer didn't go to work that day. Yes I know > previously there was no way nbn would pay out for this though I believe > things may have changed. > > Cheers > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog >
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