Hello Jenny,

See below.

On 02/09/2012 05:25 AM, Aquilino, Jenny wrote:
> Hi Kern,
>
> I understand and appreciate the response you provided.  Regarding 3), I hope 
> I'll still be able to utilize the bacula-devel and bacula-users mailing lists 
> to ask and questions regarding the community version of Bacula.
Yes, of course, you can use the lists. No one is going to stop you.  
However, your problem seems to me
to be a support issue which means that normally you should use the 
bacula-users list for help unless you have
a good reason to believe that it is a bug.  We limit our discussions to 
development issues here including potential
bugs -- identified bugs are dealt with in the bugs database.

Good luck.

Best regards,
Kern

> If I can stabilize Bacula using the community version it makes it much easier 
> for me to make a case for purchasing a subscription for enterprise support.  
> Right now Bacula has a bit of an "image problem" with management based on our 
> current problems so I need to get that under control before I can make a 
> strong case to purchase a subscription.  Believe me, I would love to have 
> vendor support behind our backup solution (it's currently 8:30pm and I plan 
> on working through the night to keep working this issue - it now appears I 
> have database corruption) so that is absolutely still an option I will be 
> pursuing.  In the mean time I'll be doing what I can to stabilize my current 
> environment.  Thanks for understanding and taking the time to provide a 
> response to my last e-mail.
>
> -Jenny  =)
>
> ________________________________________
> From: Kern Sibbald [k...@sibbald.com]
> Sent: Wednesday, February 08, 2012 12:58 PM
> To: Aquilino, Jenny
> Cc: Alan Brown; bacula-devel@lists.sourceforge.net
> Subject: Re: [Bacula-devel] Scratch pool issues - everything pulled into one 
> pool, intermittently. (Alan Brown)
>
> Hello Jenny,
>
> I would really like to help you out, but I have three problems: 1.
> Insufficient info to answer a) or b). 2. Insufficient time,
> 3) Bacula Systems would "kill" me if I provide solutions to someone to
> whom they would like to
> sell a subscription (and I honestly think it would be better for you and
> maybe not so easy for
> me since you seem to have some really strange problem that may turn out
> to be difficult
> to resolve without totally changing your server).
>
> To answer your question about not noticing problems: yes, that is
> probably the case since the StorageId
> is probably saving you from catastrophe.  However, for others like Alan,
> it sometimes creates
> catastrophe.  I am not sure exactly what the answer is except to repeat
> what I wrote:
> Bacula was designed to have different MediaTypes so that it knows were
> volumes can be
> mounted, if you violate that, some day, you will probably get into trouble.
>
> Regards,
> Kern
>
> On 02/08/2012 08:20 PM, Aquilino, Jenny wrote:
>> Hi Guys,
>>
>> I'm troubleshooting some issues using the community version of Bacula-5.2.3 
>> and am looking to stand up a second Bacula director in parallel with my 
>> existing installation and configure one of my storage nodes to accept backup 
>> requests from the new director.
>>
>> Where this relates to your thread below is to request your advice on how I 
>> should specify MediaType given that I'm backing up to disk and have multiple 
>> storage nodes.  To help simplify the question should I:
>>     a)  Provide a unique MediaType name for every device resource across 
>> multiple storage nodes (ex: stor1dsk1 on Storage1, stor1dsk2 on Storage1, 
>> stor2dsk1 on Storage2, stor2dsk2 on Storage2)
>>             OR
>>     b)  Provide a unique MediaType name per storage node since a storage 
>> node will be able to access all devices that are locally available to it 
>> (ex: stor1 for all device resources on Storage1, stor2 for all device 
>> resources on Storage2)
>>
>> On my original installation all storage nodes and device resources use 
>> "File" as their media type designation.  So far I haven't noticed where this 
>> has caused problems but given the issue that people are seeing now, what 
>> would recommend is the best path forward to keep me out of these kinds of 
>> problems later.  Thanks for your insight and advice.  =)
>>
>> -Jenny  =)
>>
>> ________________________________________
>> From: Kern Sibbald [k...@sibbald.com]
>> Sent: Wednesday, February 08, 2012 6:45 AM
>> To: Alan Brown
>> Cc: bacula-devel@lists.sourceforge.net
>> Subject: Re: [Bacula-devel] Scratch pool issues - everything pulled into one 
>> pool, intermittently. (Alan Brown)
>>
>> On 02/04/2012 04:43 PM, Alan Brown wrote:
>>> On 03/02/12 17:17, Kern Sibbald wrote:
>>>> Hello Alan,
>>>>
>>>> In testing some new Enterprise code, SAN shared storage option, we
>>>> ran into this problem, and I think we understand it.  We have a workaround
>>>> for Enterprise users, but for the Community this is much more complicated,
>>>> because our temporary workaround would probably break many Bacula
>>>> installations.
>>> It may be worth describing to the community anyway, along with where you
>>> think it'd break.
>> I am pretty much out of cycles these days.  Basically Bacula was designed to
>> differentiate where a volume could be mounted based on the MediaType.
>> Users have
>> tended to use the same MediaType for all their Volumes. This leads to
>> lots of
>> problems with Bacula being unable to load volumes.  I tried to come up with
>> a fix that involved using StorageIds, which works pretty well in most
>> cases, but
>> it was not the best thing to do. Removing StorageIds largely fixes the
>> problem, but
>> will break hundreds or thousands of installations.
>>
>> We will try to find a solution, but it won't be tomorrow ...
>>
>> Regards,
>> Kern
>>
>>>> After we release the next Enterprise version at the end of March, we will
>>>> try to find a solution appropriate for the community.
>>> Thanks
>>>
>>>
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