On Dec 30, 2012, at 1:08 AM, Lawrence San wrote:

>> What should be posted to the group?
> 
> My thought exactly. Based on the atmosphere around here, you almost
> have to be a mind reader to figure out what "should" or "should not"
> be posted to this group. My own feeling is that as long as it concerns
> BBEdit in some way, and somebody feels like posting it, then I'm
> interested to read what they have to say... whether or not they choose
> to also send it to "Support."

Understood and I can see how you (and others) would feel this way.

I think that the problem is that people frequently expect this "discussion 
group" to be a support channel: a place to submit bug reports and feature 
requests.

Had the original poster said something along the lines of: 

"I think a tabbed interface would be an interesting alternative to the list of 
files currently used in BBEdit. Can anyone point me to the pros and cons of 
such an interface before I submit a feature request?"

they might have gotten similar responses, minus the reminders about the purpose 
of the list.

It's important to remember that you've got some really old-time subscribers on 
this list. These are people who were using email and discussion groups before 
the time the Netiquette RFC[1] was first drafted and they have (justifiably) 
different expectations about how this communication medium should be used.

That said, as a long-time netnews user myself, I think the best response is one 
that informs and thus I try to be supportive while respecting the "rules".

Although I'm not thrilled with the open files list, I do think it is among the 
best possible solutions available and it offers many of the conveniences of 
common tabbed interfaces:

- files can be rearranged by dragging and dropping
- files can be navigated via the keyboard

Perhaps the only thing I miss is the ability to scroll the Recent Documents 
windoid (even though the scroll bar is there and appears to be scrollable - I'm 
assuming this is not a bug) and increase the number of documents displayed (20 
would be a better number for me).

And that's my 2ยข.

Ted Stresen-Reuter


1. http://www.ietf.org/rfc/rfc1855.txt

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