And which support team is that?

Gerald



On Tue, Jan 21, 2014 at 9:25 PM, <[email protected]> wrote:

> Thanks for the quick support Jason. Since, I didn't get any reply from any
> of your support team for last few days, I posted a new post at
> http://beagleboard.org/Community/Forums?place=topic%2Fbeagleboard%2FyLAbudOgAIU%2Fdiscussion
>
> And Robert has entered the discussion. Kindly take a look at it to know
> what I tried after this.
>
> On Wednesday, 22 January 2014 03:52:31 UTC+5:30, Jason Kridner wrote:
>>
>>
>>
>>
>> On Tue, Jan 14, 2014 at 3:50 AM, Jay <[email protected]> wrote:
>>
>>> My BBB doesn't boot, I tried flashing it with factory Angstrom image
>>> available at beagleboard.org website. The 4 LEDs light up and the
>>> process is completed. But doesn't boot even after that. To see what is
>>> happening I connected my Serial to USB converter to the BBB and using Putty
>>> I saw the U-Boot message which appears like the following:
>>>
>>> U-Boot SPL 2013.04-dirty (Jul 10 2013 - 14:02:53)
>>>
>>> timed out in wait_for_pin: I2C_STAT=0
>>>
>>> Could not probe the EEPROM; something fundamentally wrong on the I2C bus.
>>>
>>
>> Do you have any boards attached? This is an odd response.
>>
>>
>>>  Could not get board ID.
>>>
>>> Unknown board, assuming Beaglebone LT/Black.musb-hdrc: ConfigData=0xde
>>> (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx, SoftConn)
>>>
>>> musb-hdrc: MHDRC RTL version 2.0
>>>
>>> musb-hdrc: setup fifo_mode 4
>>>
>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>
>>> USB Peripheral mode controller at 47401000 using PIO, IRQ 0
>>>
>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx,
>>> SoftConn)
>>>
>>> musb-hdrc: MHDRC RTL version 2.0
>>>
>>> musb-hdrc: setup fifo_mode 4
>>>
>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>
>>> USB Host mode controller at 47401800 using PIO, IRQ 0
>>>
>>> OMAP SD/MMC: 0
>>>
>>> mmc_send_cmd : timeout: No status update
>>>
>>> reading u-boot.img
>>>
>>> reading u-boot.img
>>>
>>>
>>>
>>>
>>>
>>> U-Boot 2013.04-dirty (Jul 10 2013 - 14:02:53)
>>>
>>>
>>>
>>> I2C:   ready
>>>
>>> DRAM:  512 MiB
>>>
>>> WARNING: Caches not enabled
>>>
>>> timed out in wait_for_pin: I2C_STAT=0
>>>
>>> Could not probe the EEPROM; something fundamentally wrong on the I2C bus.
>>>
>>> Could not get board ID.
>>>
>>> NAND:  No NAND device found!!!
>>>
>>> 0 MiB
>>>
>>> MMC:   OMAP SD/MMC: 0, OMAP SD/MMC: 1
>>>
>>> *** Warning - readenv() failed, using default environment
>>>
>>>
>>>
>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx,
>>> SoftConn)
>>>
>>> musb-hdrc: MHDRC RTL version 2.0
>>>
>>> musb-hdrc: setup fifo_mode 4
>>>
>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>
>>> USB Peripheral mode controller at 47401000 using PIO, IRQ 0
>>>
>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx,
>>> SoftConn)
>>>
>>> musb-hdrc: MHDRC RTL version 2.0
>>>
>>> musb-hdrc: setup fifo_mode 4
>>>
>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>
>>> USB Host mode controller at 47401800 using PIO, IRQ 0
>>>
>>> Net:   <ethaddr> not set. Validating first E-fuse MAC
>>>
>>> cpsw, usb_ether
>>>
>>> Hit any key to stop autoboot:  0
>>>
>>> gpio: pin 53 (gpio 53) value is 1
>>>
>>> Card did not respond to voltage select!
>>>
>>> mmc0(part 0) is current device
>>>
>>> Card did not respond to voltage select!
>>>
>>> No micro SD card found, setting mmcdev to 1
>>>
>>> mmc_send_cmd : timeout: No status update
>>>
>>> mmc1(part 0) is current device
>>>
>>> gpio: pin 54 (gpio 54) value is 1
>>>
>>> SD/MMC found on device 1
>>>
>>> reading uEnv.txt
>>>
>>> 26 bytes read in 3 ms (7.8 KiB/s)
>>>
>>> Loaded environment from uEnv.txt
>>>
>>> Importing environment from mmc ...
>>>
>>> gpio: pin 55 (gpio 55) value is 1
>>>
>>> 4385024 bytes read in 768 ms (5.4 MiB/s)
>>>
>>> gpio: pin 56 (gpio 56) value is 1
>>>
>>> 24808 bytes read in 54 ms (448.2 KiB/s)
>>>
>>> Booting from mmc ...
>>>
>>> ## Booting kernel from Legacy Image at 80007fc0 ...
>>>
>>>    Image Name:   Angstrom/3.8.13/beaglebone
>>>
>>>    Image Type:   ARM Linux Kernel Image (uncompressed)
>>>
>>>    Data Size:    4384960 Bytes = 4.2 MiB
>>>
>>>    Load Address: 80008000
>>>
>>>    Entry Point:  80008000
>>>
>>>    Verifying Checksum ... OK
>>>
>>> ## Flattened Device Tree blob at 80f80000
>>>
>>>    Booting using the fdt blob at 0x80f80000
>>>
>>>    XIP Kernel Image ... OK
>>>
>>> OK
>>>
>>>    Using Device Tree in place at 80f80000, end 80f890e7
>>>
>>>
>>>
>>> Starting kernel ...
>>>
>>>
>>>
>>> Uncompressing Linux... done, booting the kernel.
>>>
>>> [    1.148261] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [    1.148304] tps65217 0-0024: Failed to read INT reg
>>>
>>> [    1.148322] tps65217 0-0024: Failed to probe pwr_but
>>>
>>> [    2.148252] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [    3.152151] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [    3.182788] omap2_mbox_probe: platform not supported
>>>
>>> [    4.246560] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [    5.254176] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [    6.767826] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [    7.779563] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [    9.293213] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [   10.305060] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [   11.818596] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>> [   12.830340] omap_i2c 44e0b000.i2c: controller timed out
>>>
>>
>> It again looks like something is hanging on your I2C bus besides the
>> EEPROM. It is conceivable the board has been damaged, but I'm more
>> suspicious of something hanging on the lines.
>>
>>
>>>
>>> Similarly when I try to boot the board using Ubuntu on SD Card I see the
>>> following message:
>>>
>>> ▒m▒▒▒▒`▒▒▒`rpqsnqpmpprtym▒qu▒u▒▒▒`h▒▒▒`qw@rpqs`m`qvzsuzqqi
>>>
>>> i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>
>>> Could not probe the EEPROM; something fundamentally wrong on the I2C bus.
>>>
>>> Could not get board ID.
>>>
>>> i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>
>>> Could not probe the EEPROM; something fundamentally wrong on the I2C bus.
>>>
>>> Could not get board ID.
>>>
>>> Unknown board, cannot configure pinmux.### ERROR ### Please RESET the
>>> board ###
>>>
>>
>> Yup, all of this points to problems reading the on-board EEPROM more than
>> it just being corrupted. It is possible to reprogram it, but it just looks
>> like you can't even access it. What else has been done to this board?
>>
>>
>>> __
>>>
>>> Can any of you Guys figure out what is the problem? and how to fix it?
>>> Thanks in Advance for your solution.
>>>
>>
>> You'd need to probe the I2C pins to see if they are toggling or if
>> something has them strapped. There are many dependencies that would be a
>> pain to remove if you weren't able to fix the ability to read the EEPROM.
>>
>>
>>>  --
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>>
>>  --
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