Ok Gerald. Thanks for the support.

On Wednesday, 22 January 2014 20:09:58 UTC+5:30, Gerald wrote:
>
> Well, considering the fact I have no idea what the issue is, that would be 
> rather hard to do.
>
> Gerald
>
>
>
> On Wed, Jan 22, 2014 at 8:38 AM, <[email protected] <javascript:>>wrote:
>
>> Ok, now I understand about the support. Is there no other way or option 
>> that I can try to fix it myself. I will take a look into RMA. Thanks for 
>> the reply.
>>
>>
>> On Wednesday, 22 January 2014 20:01:52 UTC+5:30, Gerald wrote:
>>
>>> All support is community based. There is a support email address and 
>>> that comes to me. I see one email per month at that address.
>>>
>>> Sounds like the board is damaged to me or the EEPROM has been 
>>> overwritten.. My suggestion is that you request an RMA so that we can take 
>>> a look at the board to see what is wrong..
>>>
>>> http://www.elinux.org/Beagleboard:BeagleBoneBlack#RMA_Support
>>>
>>> Gerald
>>>  
>>>
>>> On Wed, Jan 22, 2014 at 8:27 AM, <[email protected]> wrote:
>>>
>>>> I don't know Gerald. There must be a team of members who will be 
>>>> working for support. Do you have any idea on what the issue with my board 
>>>> is, any idea on how to fix it.
>>>>
>>>>
>>>> On Wednesday, 22 January 2014 19:31:11 UTC+5:30, Gerald wrote:
>>>>
>>>>> And which support team is that?
>>>>>
>>>>> Gerald
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jan 21, 2014 at 9:25 PM, <[email protected]> wrote:
>>>>>
>>>>>> Thanks for the quick support Jason. Since, I didn't get any reply 
>>>>>> from any of your support team for last few days, I posted a new post at 
>>>>>> http://beagleboard.org/Community/Forums?place=topic%2Fbeagle
>>>>>> board%2FyLAbudOgAIU%2Fdiscussion
>>>>>>
>>>>>> And Robert has entered the discussion. Kindly take a look at it to 
>>>>>> know what I tried after this. 
>>>>>>
>>>>>> On Wednesday, 22 January 2014 03:52:31 UTC+5:30, Jason Kridner wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Jan 14, 2014 at 3:50 AM, Jay <[email protected]> wrote:
>>>>>>>
>>>>>>>> My BBB doesn't boot, I tried flashing it with factory Angstrom 
>>>>>>>> image available at beagleboard.org website. The 4 LEDs light up 
>>>>>>>> and the process is completed. But doesn't boot even after that. To see 
>>>>>>>> what 
>>>>>>>> is happening I connected my Serial to USB converter to the BBB and 
>>>>>>>> using 
>>>>>>>> Putty I saw the U-Boot message which appears like the following:
>>>>>>>>
>>>>>>>> U-Boot SPL 2013.04-dirty (Jul 10 2013 - 14:02:53)
>>>>>>>>
>>>>>>>> timed out in wait_for_pin: I2C_STAT=0
>>>>>>>>
>>>>>>>> Could not probe the EEPROM; something fundamentally wrong on the 
>>>>>>>> I2C bus.
>>>>>>>>
>>>>>>>
>>>>>>> Do you have any boards attached? This is an odd response.
>>>>>>>  
>>>>>>>
>>>>>>>>  Could not get board ID.
>>>>>>>>
>>>>>>>> Unknown board, assuming Beaglebone LT/Black.musb-hdrc: 
>>>>>>>> ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx, SoftConn)
>>>>>>>>
>>>>>>>> musb-hdrc: MHDRC RTL version 2.0
>>>>>>>>
>>>>>>>> musb-hdrc: setup fifo_mode 4
>>>>>>>>
>>>>>>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>>>>>>
>>>>>>>> USB Peripheral mode controller at 47401000 using PIO, IRQ 0
>>>>>>>>
>>>>>>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO 
>>>>>>>> Tx, SoftConn)
>>>>>>>>
>>>>>>>> musb-hdrc: MHDRC RTL version 2.0
>>>>>>>>
>>>>>>>> musb-hdrc: setup fifo_mode 4
>>>>>>>>
>>>>>>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>>>>>>
>>>>>>>> USB Host mode controller at 47401800 using PIO, IRQ 0
>>>>>>>>
>>>>>>>> OMAP SD/MMC: 0
>>>>>>>>
>>>>>>>> mmc_send_cmd : timeout: No status update
>>>>>>>>
>>>>>>>> reading u-boot.img
>>>>>>>>
>>>>>>>> reading u-boot.img
>>>>>>>>
>>>>>>>>  
>>>>>>>>
>>>>>>>>  
>>>>>>>>
>>>>>>>> U-Boot 2013.04-dirty (Jul 10 2013 - 14:02:53)
>>>>>>>>
>>>>>>>>  
>>>>>>>>
>>>>>>>> I2C:   ready
>>>>>>>>
>>>>>>>> DRAM:  512 MiB
>>>>>>>>
>>>>>>>> WARNING: Caches not enabled
>>>>>>>>
>>>>>>>> timed out in wait_for_pin: I2C_STAT=0
>>>>>>>>
>>>>>>>> Could not probe the EEPROM; something fundamentally wrong on the 
>>>>>>>> I2C bus.
>>>>>>>>
>>>>>>>> Could not get board ID.
>>>>>>>>
>>>>>>>> NAND:  No NAND device found!!!
>>>>>>>>
>>>>>>>> 0 MiB
>>>>>>>>
>>>>>>>> MMC:   OMAP SD/MMC: 0, OMAP SD/MMC: 1
>>>>>>>>
>>>>>>>> *** Warning - readenv() failed, using default environment
>>>>>>>>
>>>>>>>>  
>>>>>>>>
>>>>>>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO 
>>>>>>>> Tx, SoftConn)
>>>>>>>>
>>>>>>>> musb-hdrc: MHDRC RTL version 2.0
>>>>>>>>
>>>>>>>> musb-hdrc: setup fifo_mode 4
>>>>>>>>
>>>>>>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>>>>>>
>>>>>>>> USB Peripheral mode controller at 47401000 using PIO, IRQ 0
>>>>>>>>
>>>>>>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO 
>>>>>>>> Tx, SoftConn)
>>>>>>>>
>>>>>>>> musb-hdrc: MHDRC RTL version 2.0
>>>>>>>>
>>>>>>>> musb-hdrc: setup fifo_mode 4
>>>>>>>>
>>>>>>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>>>>>>
>>>>>>>> USB Host mode controller at 47401800 using PIO, IRQ 0
>>>>>>>>
>>>>>>>> Net:   <ethaddr> not set. Validating first E-fuse MAC
>>>>>>>>
>>>>>>>> cpsw, usb_ether
>>>>>>>>
>>>>>>>> Hit any key to stop autoboot:  0
>>>>>>>>
>>>>>>>> gpio: pin 53 (gpio 53) value is 1
>>>>>>>>
>>>>>>>> Card did not respond to voltage select!
>>>>>>>>
>>>>>>>> mmc0(part 0) is current device
>>>>>>>>
>>>>>>>> Card did not respond to voltage select!
>>>>>>>>
>>>>>>>> No micro SD card found, setting mmcdev to 1
>>>>>>>>
>>>>>>>> mmc_send_cmd : timeout: No status update
>>>>>>>>
>>>>>>>> mmc1(part 0) is current device
>>>>>>>>
>>>>>>>> gpio: pin 54 (gpio 54) value is 1
>>>>>>>>
>>>>>>>> SD/MMC found on device 1
>>>>>>>>
>>>>>>>> reading uEnv.txt
>>>>>>>>
>>>>>>>> 26 bytes read in 3 ms (7.8 KiB/s)
>>>>>>>>
>>>>>>>> Loaded environment from uEnv.txt
>>>>>>>>
>>>>>>>> Importing environment from mmc ...
>>>>>>>>
>>>>>>>> gpio: pin 55 (gpio 55) value is 1
>>>>>>>>
>>>>>>>> 4385024 bytes read in 768 ms (5.4 MiB/s)
>>>>>>>>
>>>>>>>> gpio: pin 56 (gpio 56) value is 1
>>>>>>>>
>>>>>>>> 24808 bytes read in 54 ms (448.2 KiB/s)
>>>>>>>>
>>>>>>>> Booting from mmc ...
>>>>>>>>
>>>>>>>> ## Booting kernel from Legacy Image at 80007fc0 ...
>>>>>>>>
>>>>>>>>    Image Name:   Angstrom/3.8.13/beaglebone
>>>>>>>>
>>>>>>>>    Image Type:   ARM Linux Kernel Image (uncompressed)
>>>>>>>>
>>>>>>>>    Data Size:    4384960 Bytes = 4.2 MiB
>>>>>>>>
>>>>>>>>    Load Address: 80008000
>>>>>>>>
>>>>>>>>    Entry Point:  80008000
>>>>>>>>
>>>>>>>>    Verifying Checksum ... OK
>>>>>>>>
>>>>>>>> ## Flattened Device Tree blob at 80f80000
>>>>>>>>
>>>>>>>>    Booting using the fdt blob at 0x80f80000
>>>>>>>>
>>>>>>>>    XIP Kernel Image ... OK
>>>>>>>>
>>>>>>>> OK
>>>>>>>>
>>>>>>>>    Using Device Tree in place at 80f80000, end 80f890e7
>>>>>>>>
>>>>>>>>  
>>>>>>>>
>>>>>>>> Starting kernel ...
>>>>>>>>
>>>>>>>>  
>>>>>>>>
>>>>>>>> Uncompressing Linux... done, booting the kernel.
>>>>>>>>
>>>>>>>> [    1.148261] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [    1.148304] tps65217 0-0024: Failed to read INT reg
>>>>>>>>
>>>>>>>> [    1.148322] tps65217 0-0024: Failed to probe pwr_but
>>>>>>>>
>>>>>>>> [    2.148252] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [    3.152151] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [    3.182788] omap2_mbox_probe: platform not supported
>>>>>>>>
>>>>>>>> [    4.246560] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [    5.254176] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [    6.767826] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [    7.779563] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [    9.293213] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [   10.305060] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [   11.818596] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>> [   12.830340] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>>
>>>>>>>
>>>>>>> It again looks like something is hanging on your I2C bus besides the 
>>>>>>> EEPROM. It is conceivable the board has been damaged, but I'm more 
>>>>>>> suspicious of something hanging on the lines.
>>>>>>>  
>>>>>>>
>>>>>>>>
>>>>>>>> Similarly when I try to boot the board using Ubuntu on SD Card I 
>>>>>>>> see the following message:
>>>>>>>>
>>>>>>>> ▒m▒▒▒▒`▒▒▒`rpqsnqpmpprtym▒qu▒u▒▒▒`h▒▒▒`qw@rpqs`m`qvzsuzqqi
>>>>>>>>
>>>>>>>> i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>>>>>>
>>>>>>>> Could not probe the EEPROM; something fundamentally wrong on the 
>>>>>>>> I2C bus.
>>>>>>>>
>>>>>>>> Could not get board ID.
>>>>>>>>
>>>>>>>> i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>>>>>>
>>>>>>>> Could not probe the EEPROM; something fundamentally wrong on the 
>>>>>>>> I2C bus.
>>>>>>>>
>>>>>>>> Could not get board ID.
>>>>>>>>
>>>>>>>> Unknown board, cannot configure pinmux.### ERROR ### Please RESET 
>>>>>>>> the board ###
>>>>>>>>
>>>>>>>
>>>>>>> Yup, all of this points to problems reading the on-board EEPROM more 
>>>>>>> than it just being corrupted. It is possible to reprogram it, but it 
>>>>>>> just 
>>>>>>> looks like you can't even access it. What else has been done to this 
>>>>>>> board?
>>>>>>>  
>>>>>>>
>>>>>>>> __
>>>>>>>>
>>>>>>>> Can any of you Guys figure out what is the problem? and how to fix 
>>>>>>>> it?
>>>>>>>> Thanks in Advance for your solution.
>>>>>>>>
>>>>>>>
>>>>>>> You'd need to probe the I2C pins to see if they are toggling or if 
>>>>>>> something has them strapped. There are many dependencies that would be 
>>>>>>> a 
>>>>>>> pain to remove if you weren't able to fix the ability to read the 
>>>>>>> EEPROM.
>>>>>>>  
>>>>>>>
>>>>>>>>  -- 
>>>>>>>> For more options, visit http://beagleboard.org/discuss
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>>>>>>>> You received this message because you are subscribed to the Google 
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>>>>>>>> send an email to [email protected].
>>>>>>>>
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>>>>>>>>
>>>>>>>
>>>>>>>  -- 
>>>>>> For more options, visit http://beagleboard.org/discuss
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>>>>>>
>>>>>
>>>>>  -- 
>>>> For more options, visit http://beagleboard.org/discuss
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>>>
>>>  -- 
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