Well, considering the fact I have no idea what the issue is, that would be
rather hard to do.

Gerald



On Wed, Jan 22, 2014 at 8:38 AM, <[email protected]> wrote:

> Ok, now I understand about the support. Is there no other way or option
> that I can try to fix it myself. I will take a look into RMA. Thanks for
> the reply.
>
>
> On Wednesday, 22 January 2014 20:01:52 UTC+5:30, Gerald wrote:
>
>> All support is community based. There is a support email address and
>> that comes to me. I see one email per month at that address.
>>
>> Sounds like the board is damaged to me or the EEPROM has been
>> overwritten.. My suggestion is that you request an RMA so that we can take
>> a look at the board to see what is wrong..
>>
>> http://www.elinux.org/Beagleboard:BeagleBoneBlack#RMA_Support
>>
>> Gerald
>>
>>
>> On Wed, Jan 22, 2014 at 8:27 AM, <[email protected]> wrote:
>>
>>> I don't know Gerald. There must be a team of members who will be working
>>> for support. Do you have any idea on what the issue with my board is, any
>>> idea on how to fix it.
>>>
>>>
>>> On Wednesday, 22 January 2014 19:31:11 UTC+5:30, Gerald wrote:
>>>
>>>> And which support team is that?
>>>>
>>>> Gerald
>>>>
>>>>
>>>>
>>>> On Tue, Jan 21, 2014 at 9:25 PM, <[email protected]> wrote:
>>>>
>>>>> Thanks for the quick support Jason. Since, I didn't get any reply from
>>>>> any of your support team for last few days, I posted a new post at
>>>>> http://beagleboard.org/Community/Forums?place=topic%2Fbeagle
>>>>> board%2FyLAbudOgAIU%2Fdiscussion
>>>>>
>>>>> And Robert has entered the discussion. Kindly take a look at it to
>>>>> know what I tried after this.
>>>>>
>>>>> On Wednesday, 22 January 2014 03:52:31 UTC+5:30, Jason Kridner wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Jan 14, 2014 at 3:50 AM, Jay <[email protected]> wrote:
>>>>>>
>>>>>>> My BBB doesn't boot, I tried flashing it with factory Angstrom image
>>>>>>> available at beagleboard.org website. The 4 LEDs light up and the
>>>>>>> process is completed. But doesn't boot even after that. To see what is
>>>>>>> happening I connected my Serial to USB converter to the BBB and using 
>>>>>>> Putty
>>>>>>> I saw the U-Boot message which appears like the following:
>>>>>>>
>>>>>>> U-Boot SPL 2013.04-dirty (Jul 10 2013 - 14:02:53)
>>>>>>>
>>>>>>> timed out in wait_for_pin: I2C_STAT=0
>>>>>>>
>>>>>>> Could not probe the EEPROM; something fundamentally wrong on the I2C
>>>>>>> bus.
>>>>>>>
>>>>>>
>>>>>> Do you have any boards attached? This is an odd response.
>>>>>>
>>>>>>
>>>>>>>  Could not get board ID.
>>>>>>>
>>>>>>> Unknown board, assuming Beaglebone LT/Black.musb-hdrc:
>>>>>>> ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx, SoftConn)
>>>>>>>
>>>>>>> musb-hdrc: MHDRC RTL version 2.0
>>>>>>>
>>>>>>> musb-hdrc: setup fifo_mode 4
>>>>>>>
>>>>>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>>>>>
>>>>>>> USB Peripheral mode controller at 47401000 using PIO, IRQ 0
>>>>>>>
>>>>>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx,
>>>>>>> SoftConn)
>>>>>>>
>>>>>>> musb-hdrc: MHDRC RTL version 2.0
>>>>>>>
>>>>>>> musb-hdrc: setup fifo_mode 4
>>>>>>>
>>>>>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>>>>>
>>>>>>> USB Host mode controller at 47401800 using PIO, IRQ 0
>>>>>>>
>>>>>>> OMAP SD/MMC: 0
>>>>>>>
>>>>>>> mmc_send_cmd : timeout: No status update
>>>>>>>
>>>>>>> reading u-boot.img
>>>>>>>
>>>>>>> reading u-boot.img
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> U-Boot 2013.04-dirty (Jul 10 2013 - 14:02:53)
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> I2C:   ready
>>>>>>>
>>>>>>> DRAM:  512 MiB
>>>>>>>
>>>>>>> WARNING: Caches not enabled
>>>>>>>
>>>>>>> timed out in wait_for_pin: I2C_STAT=0
>>>>>>>
>>>>>>> Could not probe the EEPROM; something fundamentally wrong on the I2C
>>>>>>> bus.
>>>>>>>
>>>>>>> Could not get board ID.
>>>>>>>
>>>>>>> NAND:  No NAND device found!!!
>>>>>>>
>>>>>>> 0 MiB
>>>>>>>
>>>>>>> MMC:   OMAP SD/MMC: 0, OMAP SD/MMC: 1
>>>>>>>
>>>>>>> *** Warning - readenv() failed, using default environment
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx,
>>>>>>> SoftConn)
>>>>>>>
>>>>>>> musb-hdrc: MHDRC RTL version 2.0
>>>>>>>
>>>>>>> musb-hdrc: setup fifo_mode 4
>>>>>>>
>>>>>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>>>>>
>>>>>>> USB Peripheral mode controller at 47401000 using PIO, IRQ 0
>>>>>>>
>>>>>>> musb-hdrc: ConfigData=0xde (UTMI-8, dyn FIFOs, HB-ISO Rx, HB-ISO Tx,
>>>>>>> SoftConn)
>>>>>>>
>>>>>>> musb-hdrc: MHDRC RTL version 2.0
>>>>>>>
>>>>>>> musb-hdrc: setup fifo_mode 4
>>>>>>>
>>>>>>> musb-hdrc: 28/31 max ep, 16384/16384 memory
>>>>>>>
>>>>>>> USB Host mode controller at 47401800 using PIO, IRQ 0
>>>>>>>
>>>>>>> Net:   <ethaddr> not set. Validating first E-fuse MAC
>>>>>>>
>>>>>>> cpsw, usb_ether
>>>>>>>
>>>>>>> Hit any key to stop autoboot:  0
>>>>>>>
>>>>>>> gpio: pin 53 (gpio 53) value is 1
>>>>>>>
>>>>>>> Card did not respond to voltage select!
>>>>>>>
>>>>>>> mmc0(part 0) is current device
>>>>>>>
>>>>>>> Card did not respond to voltage select!
>>>>>>>
>>>>>>> No micro SD card found, setting mmcdev to 1
>>>>>>>
>>>>>>> mmc_send_cmd : timeout: No status update
>>>>>>>
>>>>>>> mmc1(part 0) is current device
>>>>>>>
>>>>>>> gpio: pin 54 (gpio 54) value is 1
>>>>>>>
>>>>>>> SD/MMC found on device 1
>>>>>>>
>>>>>>> reading uEnv.txt
>>>>>>>
>>>>>>> 26 bytes read in 3 ms (7.8 KiB/s)
>>>>>>>
>>>>>>> Loaded environment from uEnv.txt
>>>>>>>
>>>>>>> Importing environment from mmc ...
>>>>>>>
>>>>>>> gpio: pin 55 (gpio 55) value is 1
>>>>>>>
>>>>>>> 4385024 bytes read in 768 ms (5.4 MiB/s)
>>>>>>>
>>>>>>> gpio: pin 56 (gpio 56) value is 1
>>>>>>>
>>>>>>> 24808 bytes read in 54 ms (448.2 KiB/s)
>>>>>>>
>>>>>>> Booting from mmc ...
>>>>>>>
>>>>>>> ## Booting kernel from Legacy Image at 80007fc0 ...
>>>>>>>
>>>>>>>    Image Name:   Angstrom/3.8.13/beaglebone
>>>>>>>
>>>>>>>    Image Type:   ARM Linux Kernel Image (uncompressed)
>>>>>>>
>>>>>>>    Data Size:    4384960 Bytes = 4.2 MiB
>>>>>>>
>>>>>>>    Load Address: 80008000
>>>>>>>
>>>>>>>    Entry Point:  80008000
>>>>>>>
>>>>>>>    Verifying Checksum ... OK
>>>>>>>
>>>>>>> ## Flattened Device Tree blob at 80f80000
>>>>>>>
>>>>>>>    Booting using the fdt blob at 0x80f80000
>>>>>>>
>>>>>>>    XIP Kernel Image ... OK
>>>>>>>
>>>>>>> OK
>>>>>>>
>>>>>>>    Using Device Tree in place at 80f80000, end 80f890e7
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Starting kernel ...
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Uncompressing Linux... done, booting the kernel.
>>>>>>>
>>>>>>> [    1.148261] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [    1.148304] tps65217 0-0024: Failed to read INT reg
>>>>>>>
>>>>>>> [    1.148322] tps65217 0-0024: Failed to probe pwr_but
>>>>>>>
>>>>>>> [    2.148252] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [    3.152151] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [    3.182788] omap2_mbox_probe: platform not supported
>>>>>>>
>>>>>>> [    4.246560] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [    5.254176] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [    6.767826] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [    7.779563] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [    9.293213] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [   10.305060] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [   11.818596] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>> [   12.830340] omap_i2c 44e0b000.i2c: controller timed out
>>>>>>>
>>>>>>
>>>>>> It again looks like something is hanging on your I2C bus besides the
>>>>>> EEPROM. It is conceivable the board has been damaged, but I'm more
>>>>>> suspicious of something hanging on the lines.
>>>>>>
>>>>>>
>>>>>>>
>>>>>>> Similarly when I try to boot the board using Ubuntu on SD Card I see
>>>>>>> the following message:
>>>>>>>
>>>>>>> ▒m▒▒▒▒`▒▒▒`rpqsnqpmpprtym▒qu▒u▒▒▒`h▒▒▒`qw@rpqs`m`qvzsuzqqi
>>>>>>>
>>>>>>> i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>>>>>
>>>>>>> Could not probe the EEPROM; something fundamentally wrong on the I2C
>>>>>>> bus.
>>>>>>>
>>>>>>> Could not get board ID.
>>>>>>>
>>>>>>> i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>>>>>
>>>>>>> Could not probe the EEPROM; something fundamentally wrong on the I2C
>>>>>>> bus.
>>>>>>>
>>>>>>> Could not get board ID.
>>>>>>>
>>>>>>> Unknown board, cannot configure pinmux.### ERROR ### Please RESET
>>>>>>> the board ###
>>>>>>>
>>>>>>
>>>>>> Yup, all of this points to problems reading the on-board EEPROM more
>>>>>> than it just being corrupted. It is possible to reprogram it, but it just
>>>>>> looks like you can't even access it. What else has been done to this 
>>>>>> board?
>>>>>>
>>>>>>
>>>>>>> __
>>>>>>>
>>>>>>> Can any of you Guys figure out what is the problem? and how to fix
>>>>>>> it?
>>>>>>> Thanks in Advance for your solution.
>>>>>>>
>>>>>>
>>>>>> You'd need to probe the I2C pins to see if they are toggling or if
>>>>>> something has them strapped. There are many dependencies that would be a
>>>>>> pain to remove if you weren't able to fix the ability to read the EEPROM.
>>>>>>
>>>>>>
>>>>>>>  --
>>>>>>> For more options, visit http://beagleboard.org/discuss
>>>>>>> ---
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>>>>>>> Groups "BeagleBoard" group.
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>>>>>>> send an email to [email protected].
>>>>>>>
>>>>>>> For more options, visit https://groups.google.com/groups/opt_out.
>>>>>>>
>>>>>>
>>>>>>  --
>>>>> For more options, visit http://beagleboard.org/discuss
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>>>>>
>>>>
>>>>  --
>>> For more options, visit http://beagleboard.org/discuss
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>>
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