On Apr 19, 2011, at 11:17 AM, Rob Dixon wrote:

> On 19/04/2011 16:00, Peter Scott wrote:
>> 
>> If anything is clear from that FAQ it is that the intention is to avoid
>> flames on this list.  Casey and Kevin appear to have stopped monitoring
>> this group some time ago, though.
> 
> I have raised the issue of bullying with the moderators in past years.
> The reaction was that, since Randal had such valuable input, it was
> appropriate to let it drop. [...] the decision has let through the flood
> of bad manners for so long that it is now entrenched in the life of the
> list. 

That's useful information to have, and I'll adjust my own expectations 
accordingly.  

Lest it get lost in the noise: the majority of contributors to this list appear 
to just "get it" when it comes to common courtesy.  They don't seem to need to 
have it defined or mandated.  I, for one, really appreciate that.

I think that the FAQ should be updated, though: first, strike "in a friendly 
atmosphere" from item 2.1.  That's just meaningless ad copy if there's no one 
moderating.  

Then, add something to the effect that part of the purpose of the list is to 
acquaint beginners with the culture of advanced, professional programming; as 
such, they should not be surprised or offended if they feel as if they're being 
treated "harshly" at times for their mistakes; that it's simply for their own 
good -- "like being slapped away from a hot stove" as it has been compared to.  
This is how it is.  Growing a thick skin is a necessity if you want to survive 
in the world of Pro programming, where there won't necessarily be anyone to 
comfort or protect you - and if you can't live with that, you may not feel safe 
using this list and may, in fact, wish to rethink your career aspirations.

Based on some of what I've read, that would be a truer depiction of the intent 
of the list, wouldn't it?  Rudeness, curtness, callowness, harshness, 
truthiness . . . call it what you want, but it is currently acceptable on the 
list, so we shouldn't claim "friendliness" in the FAQ.  Be upfront about 
setting expectations. 

For what it's worth: I occasionally tutor medical professionals and linguists 
who are in Vanderbilt grad school studying bioinformatics, in intro Computer 
Programming (C++ and Java thus far, but Perl soon, I expect, for obvious 
reasons).  They are NOT going to be professional software engineers; nor are 
they hobbyists.  I had thought that I would encourage them to learn to use 
beginners@perl, but since my reputation as a tutor is based on the fact that 
I'm patient and gentle (my students are mostly women), I'm less inclined to 
steer them in this particular direction, at least without fair warning.  

Chap



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