Correct. As stated earlier are you able to schedule the reboot prior to pushing 
it out to devices or does it need to be configured from the device itself?

Thank You,

Jacob Shields
Partner
Technology Director
http://www.buzzworthyconsulting.net
[email protected]
Cell: 906.282.2248
Fax: 313.748.1205

"Sent via my BlackBerry Wireless handset"

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----- Original Message -----
From: [email protected] <[email protected]>
To: 'A list for BES Admin's to discuss issues,  etc.' 
<[email protected]>
Sent: Wed Aug 12 09:25:07 2009
Subject: Re: [Bes-admins] Question re traveling user

Free version of quick pull should be enough. I like doing the daily but the 
full version I believe you can set days of the week to reset.


Sam Womble
Publix Super Markets, Inc. 
Network Support Analyst 
 



-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Joseph C Freer
Sent: Wednesday, August 12, 2009 10:23 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Question re traveling user

Quick Pull - its a great app.

J

On 8/12/09, Art Alexion <[email protected]> wrote:
> I, too, have had this happen with users traveling to different time
> zones in the US by air.  Battery pull usually works.
>
> There is an app that simulates a battery pull and can be set to
> automatically run every night.  It tends to clear out memory as well.
> Forgot my handheld at home today, so I don't remember the exact name.
>
>
>
> On Wed, 2009-08-12 at 09:27 -0400, [email protected] wrote:
>> I've seen stuff like this before, where the device does not fully
>> register on the new network etc.  Mainly with older 4.2 < devices...
>> The pull the battery trick generally works...
>>
>>
>>
>>
>>
>>
>> ______________________________________________________________________
>> From: "Moller, Doreen" <[email protected]>
>> To: "A list for BES Admin's to discuss issues, etc."
>> <[email protected]>
>> Sent: Wednesday, August 12, 2009 9:21:01 AM
>> Subject: [Bes-admins] Question re traveling user
>>
>>
>>
>> Hi Everyone,
>>
>> I have a user who traveled from the US to OSS - Netherlands and
>> stopped being able to send/receive on her device. If I look at the
>> Blackberry server it showed a last connect time of 8:01 this morning.
>> I was just wondering why it is that the BES would show it was able to
>> contact the device but yet the user was not able to send/receive.
>>
>> I told her to remove the battery and I think she is ok now, just
>> curious if anyone can answer that question.
>>
>> Thanks!
>>
>> Doreen Moller
>> Lead Analyst,  Infrastructure - Mobility
>> Schering-Plough Corp
>> 908-473-3627 (Summit)
>> [email protected]
>>
>>
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> --
> Art Alexion
> MIS
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