Free version of quick pull should be enough. I like doing the daily but the 
full version I believe you can set days of the week to reset.


Sam Womble
Publix Super Markets, Inc. 
Network Support Analyst 
 



-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Joseph C Freer
Sent: Wednesday, August 12, 2009 10:23 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Question re traveling user

Quick Pull - its a great app.

J

On 8/12/09, Art Alexion <[email protected]> wrote:
> I, too, have had this happen with users traveling to different time
> zones in the US by air.  Battery pull usually works.
>
> There is an app that simulates a battery pull and can be set to
> automatically run every night.  It tends to clear out memory as well.
> Forgot my handheld at home today, so I don't remember the exact name.
>
>
>
> On Wed, 2009-08-12 at 09:27 -0400, [email protected] wrote:
>> I've seen stuff like this before, where the device does not fully
>> register on the new network etc.  Mainly with older 4.2 < devices...
>> The pull the battery trick generally works...
>>
>>
>>
>>
>>
>>
>> ______________________________________________________________________
>> From: "Moller, Doreen" <[email protected]>
>> To: "A list for BES Admin's to discuss issues, etc."
>> <[email protected]>
>> Sent: Wednesday, August 12, 2009 9:21:01 AM
>> Subject: [Bes-admins] Question re traveling user
>>
>>
>>
>> Hi Everyone,
>>
>> I have a user who traveled from the US to OSS - Netherlands and
>> stopped being able to send/receive on her device. If I look at the
>> Blackberry server it showed a last connect time of 8:01 this morning.
>> I was just wondering why it is that the BES would show it was able to
>> contact the device but yet the user was not able to send/receive.
>>
>> I told her to remove the battery and I think she is ok now, just
>> curious if anyone can answer that question.
>>
>> Thanks!
>>
>> Doreen Moller
>> Lead Analyst,  Infrastructure - Mobility
>> Schering-Plough Corp
>> 908-473-3627 (Summit)
>> [email protected]
>>
>>
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> --
> Art Alexion
> MIS
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