Ok thanks very much for the good suggestions. I will have the user check to see if this is the case!!!!
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Charles A Ransom Sent: Friday, August 28, 2009 02:21 PM To: etc. A list for BES Admin's to discuss issues Subject: [Bes-admins] Question re: Address Book Not Synching Could be a couple of things: Blank contact entries and distribution lists do not synchronize to the BlackBerry smartphone during the Enterprise Activation and can cause the same error message to appear. Also - depending on your mail system: There are invalid characters (#...@!%-,^") in your BlackBerry smartphone Address Book, Notes address book, or your Microsoft Outlook contacts. You have created a Novell GroupWise contact that contains no first name and last name, supplying only the display name. Any of those will do it also. >>> "Moller, Doreen" <[email protected]> 8/28/2009 2:14 PM >>> I have a user who is performing an enterprise activation and gets the following message: "Some database failed to synchronize: Address Book". Apparently the contacts are getting synched. I am thinking maybe there is a corrupt entry in the address book. Can I get some suggestions on how to solve this problem? _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
