For those of you that have user-owned BBs, are you going to be doing the
OS update?  The update (see thoughts below) is LOADS different from
other updates.  I'm reluctant to publish this on BES!  Below is an email
(modified) that was sent to 'The Boss' last night.

 

Be aware that the install will disconnect you from the Blackberry
Enterprise Server (BES), and that you will have to reactivate when the
upgrade has completed (instructions at the bottom of this e-mail).

I can give you a password that is good for up to 48 hours when you are
ready.  Although on my first test on this I noticed that I was
disconnected from BES (I sent a wipe command to my phone from BAS), then
after the new 5.0 OS was installed, BB rebooted and then 10 minutes
later EA had completed.  Thought this was kind of weird as I did send a
wipe/disable to it as I mentioned earlier.   Anyways, that's another
ball of wax as I digress.  

 

Requirements:

Need to have the "Desktop Manager" software installed on the pc where
the upgrade will take place.

The Desktop Manager software needs to be closed and the device "Not"
attached/tethered to the pc.

 

Run the executable shown below, it will have you reboot when finished -
takes @ 10-15 mins.

 

After the reboot, open up the Desktop Manager software and select
"Application Loader" 

 

Then select  "Update Software" ... it will find the new 5.0 upgrade and
start upgrading.

You will have an option, which I chose, to backup your data and restore
upon upgrading - takes @ 15-20 mins.

The Activation process should take @10-15 mins

 

Notes:

The device software will want you to install 5.1 desktop software - the
4.7 seemed to have worked just fine if you don't want to wait for the
304MB download for 5.1 desktop

 

 

Mark Eggan | ITS Help Desk | 259 -8142

Information Systems Specialist II

 P Please consider the environment before printing this message.

 

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