When you say "loads different" are you implying the upgrade procedure is different, or that the users will be getting all the lovely new features (I say that very tongue in cheek) of OS 5.0? Because as far as I can see, neither is true. YMMV though.
Richard From: [email protected] [mailto:[email protected]] On Behalf Of Eggan, Mark Sent: 28 October 2009 16:02 To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] New 5.0 Storm OS For those of you that have user-owned BBs, are you going to be doing the OS update? The update (see thoughts below) is LOADS different from other updates. I'm reluctant to publish this on BES! Below is an email (modified) that was sent to 'The Boss' last night. Be aware that the install will disconnect you from the Blackberry Enterprise Server (BES), and that you will have to reactivate when the upgrade has completed (instructions at the bottom of this e-mail). I can give you a password that is good for up to 48 hours when you are ready. Although on my first test on this I noticed that I was disconnected from BES (I sent a wipe command to my phone from BAS), then after the new 5.0 OS was installed, BB rebooted and then 10 minutes later EA had completed. Thought this was kind of weird as I did send a wipe/disable to it as I mentioned earlier. Anyways, that's another ball of wax as I digress. Requirements: Need to have the "Desktop Manager" software installed on the pc where the upgrade will take place. The Desktop Manager software needs to be closed and the device "Not" attached/tethered to the pc. Run the executable shown below, it will have you reboot when finished - takes @ 10-15 mins. After the reboot, open up the Desktop Manager software and select "Application Loader" Then select "Update Software" ... it will find the new 5.0 upgrade and start upgrading. You will have an option, which I chose, to backup your data and restore upon upgrading - takes @ 15-20 mins. The Activation process should take @10-15 mins Notes: The device software will want you to install 5.1 desktop software - the 4.7 seemed to have worked just fine if you don't want to wait for the 304MB download for 5.1 desktop Mark Eggan | ITS Help Desk | 259 -8142 Information Systems Specialist II P Please consider the environment before printing this message.
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