I would no do a 5.0 update from 4.x OTA. Heck, I wouldn't even do an upgrade.
For the user's we have running 5.0, we have backed up their devices, wiped
them, then installed 5.0 on a clean BB before restoring. They've been going
very smoothly using that process. We have about 20 people running 5.0 now
(mostly beta builds on Bold's)
________________________________
From: "Eggan, Mark" <[email protected]>
To: "A list for BES Admin's to discuss issues, etc."
<[email protected]>
Sent: Wed, October 28, 2009 12:01:44 PM
Subject: [Bes-admins] New 5.0 Storm OS
For those of you that have user-owned BBs,
are you going to be doing the OS update? The update (see thoughts below) is
LOADS different from other updates. I’m reluctant to publish this
on BES! Below is an email (modified) that was sent to ‘The Boss’
last night.
Be aware that the install will disconnect
you from the Blackberry Enterprise Server (BES), and that you will have to
reactivate when the upgrade has completed (instructions at the bottom of this
e-mail).
I can give you a password that is good for
up to 48 hours when you are ready. Although on my first test on this I
noticed that I was disconnected from BES (I sent a wipe command to my phone
from BAS), then after the new 5.0 OS was installed, BB rebooted and then 10
minutes later EA had completed. Thought this was kind of weird as I did
send a wipe/disable to it as I mentioned earlier. Anyways, that’s
another ball of wax as I digress.
Requirements:
Need to have the “Desktop
Manager” software installed on the pc where the upgrade will take place.
The Desktop Manager software needs to be
closed and the device “Not” attached/tethered to the pc.
Run the executable shown below, it will
have you reboot when finished – takes @ 10-15 mins.
After the reboot, open up the Desktop
Manager software and select “Application Loader”
Then select “Update
Software” … it will find the new 5.0 upgrade and start upgrading.
You will have an option, which I chose, to
backup your data and restore upon upgrading – takes @ 15-20 mins.
The Activation process should take @10-15
mins
Notes:
The device software will want you to
install 5.1 desktop software – the 4.7 seemed to have worked just fine if
you don’t want to wait for the 304MB download for 5.1 desktop
Mark
Eggan | ITS Help Desk | 259
-8142
Information
Systems Specialist II
PPlease consider
the environment before printing this message.
_______________________________________________
Bes-Admins mailing list
[email protected]
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
http://www.dataoutagenews.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
---------------------------------
