Hi,
fist mail was a fast answer from the BB.. now from mail client.
I got the same issue on a 9700 Bold from T-Mobile Germany, and I know
from a StormII in Italy(Vodafone Italy)
RIM told me, that the fist OS for these devices have this issue: the
activation starts, the device asks to reboot, you press reboot and
nothing happens.
The activation hangs at: <email address XYZ> has been enabled.
The BB shows some old mails from the prepopulation , but no calendar,etc
In these cases you need to remove the battery, put it back in. When the
device booted up and has network coverage, the activation will start on
its own.
For t-mobile germany I can say this has been fixed in the new OS. maybe
you should look for newer OS for your StormII.
According to RIM: A providers fault.
Best, Guido
Am 02.02.2010 23:02, schrieb Eggan, Mark:
Hello All.
We've had some weird things happening with the Storm and Storm II 5.0
OS. I am curious if anyone else has noticed this anomaly.
When we activate an existing user that has upgraded their phone to the
Storm or Storm II, once EA goes through we notice the Enterprise
Activation icon is on the desktop to the left of Messages. If you
click it you get the following:
[email protected] <mailto:[email protected]> is now
enabled.
Email makes it through fine.
However Contacts, Calendar are not synched. In some cases, we notice
this clearing out after a few days. So the window goes away, contacts
/ calendar have fully synched, however it took approx. 2 -- 4 days.
This makes no sense to me! Any thoughts?
We have resent SBs and the likes! We are on Exchange. THnks
____________________________________________________
*Mark Eggan | BlackBerry Help Desk | (707) 259 -8142*
*Information Systems Specialist II*
* **P** **P**lease consider the environment before printing this
**message.*
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