That worked perfectly Guido. Many thanks ^.^
________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Guido Strucksberg Sent: Tuesday, February 02, 2010 2:43 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Storm & Storm II EA Hanging?! Hi, fist mail was a fast answer from the BB.. now from mail client. I got the same issue on a 9700 Bold from T-Mobile Germany, and I know from a StormII in Italy(Vodafone Italy) RIM told me, that the fist OS for these devices have this issue: the activation starts, the device asks to reboot, you press reboot and nothing happens. The activation hangs at: <email address XYZ> has been enabled. The BB shows some old mails from the prepopulation , but no calendar,etc In these cases you need to remove the battery, put it back in. When the device booted up and has network coverage, the activation will start on its own. For t-mobile germany I can say this has been fixed in the new OS. maybe you should look for newer OS for your StormII. According to RIM: A providers fault. Best, Guido Am 02.02.2010 23:02, schrieb Eggan, Mark: Hello All. We've had some weird things happening with the Storm and Storm II 5.0 OS. I am curious if anyone else has noticed this anomaly. When we activate an existing user that has upgraded their phone to the Storm or Storm II, once EA goes through we notice the Enterprise Activation icon is on the desktop to the left of Messages. If you click it you get the following: [email protected] is now enabled. Email makes it through fine. However Contacts, Calendar are not synched. In some cases, we notice this clearing out after a few days. So the window goes away, contacts / calendar have fully synched, however it took approx. 2 - 4 days. This makes no sense to me! Any thoughts? We have resent SBs and the likes! We are on Exchange. THnks ____________________________________________________ Mark Eggan | BlackBerry Help Desk | (707) 259 -8142 Information Systems Specialist II P Please consider the environment before printing this message. ------------------------------------------------------------------------ ------------ Consumer-voted "Best Pizza Chain in America" 2003-2009 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
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