If memory serves, and someone please correct me if I'm wrong, I believe you needed at least BES 4.5 to view HTML emails
From: [email protected] [mailto:[email protected]] On Behalf Of Doug Farr Sent: Tuesday, March 09, 2010 1:21 PM To: [email protected] Subject: [Bes-admins] HTML e-mails We are unable to view HTML e-mails through our BES. All that can be seen in the email is the Subject with a white screen underneath. All HTML e-mails that go through BIS accounts are viewable. Device information Devices - BOLD 9700 BlackBerry Version: 5.0.0.330 and 5.0.0.442 Enable HTML Email: - Yes Download Images Automatically: - Yes BES information BES for Novell GroupWise ver. 4.1.6 MR6 Any suggestions on how I can resolve this? Thanks in advance.
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