Yes they do. I think I found out what might be the problem. The GW client on the BES is 6.5 and I think that I need 7.03 or newer. I am going to upgrade the client.
>>> Don Andrews <[email protected]> 3/9/2010 11:33 AM >>> do you have Rich content and inline images enabled on the server(s)? From: Doug Farr <[email protected]> To: [email protected] Sent: Tue, March 9, 2010 10:20:54 AM Subject: [Bes-admins] HTML e-mails We are unable to view HTML e-mails through our BES. All that can be seen in the email is the Subject with a white screen underneath. All HTML e-mails that go through BIS accounts are viewable. Device information Devices - BOLD 9700 BlackBerry Version: 5.0.0.330 and 5.0.0.442 Enable HTML Email: - Yes Download Images Automatically: - Yes BES information BES for Novell GroupWise ver. 4.1.6 MR6 Any suggestions on how I can resolve this? Thanks in advance.
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