Have you tried doing a battery pull on the device? And resending the service 
books? Also, is there a more all option in the message menu?
Sent via BlackBerry by AT&T

-----Original Message-----
From: Don Andrews <[email protected]>
Date: Tue, 9 Mar 2010 10:29:30 
To: A list for BES Admin's to discuss issues,etc.<[email protected]>
Subject: Re: [Bes-admins] HTML e-mails

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