Take her device and wipe out the messages and contacts databases with desktop manager . and then pray she didn't take any backups.
From: [email protected] [mailto:[email protected]] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To: [email protected] Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to '.keep on the phone and in tact.' Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn't on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011
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