I think I will BBSAK it after a backup.  Thanks everyone for your
assistance.  

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Remzi Semsettin
Turer
Sent: Thursday, September 02, 2010 10:18 AM
To: A list for BES Admin's to discuss issues,etc.
Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts

 

Or better yet, backup the text messages, wipe the device, restore the
text messages. That way there is no left over IT policy as well.

On 10-09-02 1:15 PM, "hdawg" <[email protected]> wrote:

Take her device and wipe out the messages and contacts databases with
desktop manager ... and then pray she didn't take any backups.
 

From: [email protected]
[mailto:[email protected]] On Behalf Of Eggan, Mark
Sent: Thursday, September 02, 2010 1:12 PM
To: [email protected]
Subject: [Bes-admins] Wiping ONLY Email/Contacts

Hello all,
 
I am trying to help out a person at our work who no longer has an active
BlackBerry with our Company.  We do want to wipe her old BlackBerry
(personally owned, not Company owned), however she has some personal
text messages on the device that she needs to '...keep on the phone and
in tact.'  Some personal reason, I did not divulge.  Anyways, is there a
best method to ensure that our Company information isn't on the device,
while maintaining the integrity of her instant messages?
 
Thanks
 
 
Mark Eggan
Napa County ITS Department
P - (707) 259-8142
F - (707) 299-4011



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