Sorry, I should have been more specific, yes you¹ll need javaloader, not the
wipe via the device itself.

javaloader -u resettofactory

will do the trick, keep in mind OS 4.3 or higher required.


On 10-09-02 1:26 PM, "Peterson David" <[email protected]> wrote:

> That's correct. You can use jl_cmder and choose the factory default option,
> that will get rid of it. I believe OS 4.3 is the minimum required for that to
> work. Some of the settings will stay, still password protected for example,
> but they can then be changed.
> 
> 
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Jonathan Barker
> Sent: Thursday, September 02, 2010 1:23 PM
> To: 'A list for BES Admin's to discuss issues, etc.'
> Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts
> 
> a wipe doesn¹t remove the IT Policy, correct?
>  
> 
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Remzi Semsettin Turer
> Sent: Thursday, September 02, 2010 10:18 AM
> To: A list for BES Admin's to discuss issues, etc.
> Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts
>  
> Or better yet, backup the text messages, wipe the device, restore the text
> messages. That way there is no left over IT policy as well.
> 
> On 10-09-02 1:15 PM, "hdawg" <[email protected]> wrote:
> Take her device and wipe out the messages and contacts databases with desktop
> manager Š and then pray she didn¹t take any backups.
>  
> 
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Eggan, Mark
> Sent: Thursday, September 02, 2010 1:12 PM
> To: [email protected]
> Subject: [Bes-admins] Wiping ONLY Email/Contacts
> 
> Hello all,
>  
> I am trying to help out a person at our work who no longer has an active
> BlackBerry with our Company.  We do want to wipe her old BlackBerry
> (personally owned, not Company owned), however she has some personal text
> messages on the device that she needs to ŒŠkeep on the phone and in tact.¹
> Some personal reason, I did not divulge.  Anyways, is there a best method to
> ensure that our Company information isn¹t on the device, while maintaining the
> integrity of her instant messages?
>  
> Thanks
>  
>  
> Mark Eggan
> Napa County ITS Department
> P - (707) 259-8142
> F - (707) 299-4011
> 
> 
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