Because content protection is enabled the user won't be able to modify contact 
information on the blackberry directly. Therefore they will have to modify the 
contact from within outlook or whatever program is set up to synchronize with 
the blackberry

Sent from my iPhone

On Sep 27, 2010, at 10:14 AM, "Moller, Doreen" <[email protected]> wrote:

> Sorry, but I do not know what you mean?
>  
> Doreen Moller
> Global Mobility Services 
> 908-473-3627 
> mobility.merck.com
> 
> 
>  
> 
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of John
> Sent: Monday, September 27, 2010 10:09 AM
> To: A list for BES Admin's to discuss issues,etc.
> Subject: Re: [Bes-admins] Question About Java Error
> 
> Delete from the source. Ie outlook etc 
> 
> Sent from my iPhone
> 
> On Sep 27, 2010, at 10:03 AM, "Moller, Doreen" <[email protected]> 
> wrote:
> 
>> Hi Everyone,
>> 
>> I have a user that recently was given a nee IT policy where they now have to 
>> lock their device and the device also has content protection enabled. Now 
>> the user is complaining of the following error:
>> 
>> Uncaught exception: Attempt to delete a field that doesn't belong to the 
>> manager.
>> 
>> Can someone tell me the best course of action for the user?
>> 
>> Thanks
>> 
>> Doreen Moller
>> Global Mobility Services 
>> 908-473-3627 
>> mobility.merck.com
>> 
>> 
>> 
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