What model and OS is it? From: Moller, Doreen [mailto:[email protected]] Sent: Monday, September 27, 2010 10:39 AM To: A list for BES Admin's to discuss issues, etc. <[email protected]> Subject: Re: [Bes-admins] Question About Java Error
Ok thanks, I understand now. However, the user tells me they get this error without doing anything, that it pops up every time they try to unlock the device? Could that be possible? thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com<http://mobility.merck.com/> ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of John Sent: Monday, September 27, 2010 10:34 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Question About Java Error Because content protection is enabled the user won't be able to modify contact information on the blackberry directly. Therefore they will have to modify the contact from within outlook or whatever program is set up to synchronize with the blackberry Sent from my iPhone On Sep 27, 2010, at 10:14 AM, "Moller, Doreen" <[email protected]<mailto:[email protected]>> wrote: Sorry, but I do not know what you mean? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com<http://mobility.merck.com/> ________________________________ From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of John Sent: Monday, September 27, 2010 10:09 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Question About Java Error Delete from the source. Ie outlook etc Sent from my iPhone On Sep 27, 2010, at 10:03 AM, "Moller, Doreen" <<mailto:[email protected]>[email protected]<mailto:[email protected]>> wrote: Hi Everyone, I have a user that recently was given a nee IT policy where they now have to lock their device and the device also has content protection enabled. Now the user is complaining of the following error: Uncaught exception: Attempt to delete a field that doesn't belong to the manager. Can someone tell me the best course of action for the user? Thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com<http://mobility.merck.com/> Notice: This e-mail message, together with any attachments, contains information of Merck & Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at <http://www.merck.com/contact/contacts.html>http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. 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