I have a single remote user in Holland who has a BlackBerry and is having
trouble activating. He was on our BES server fine until a few days ago when he
dropped his BlackBerry and his provider, KPN Netherlands, gave him a new Bold
9000.
Anyhow, his OTA activations keep getting interrupted, so I had him wipe then
activate using a USB cable and Desktop Manager while connected to VPN. That
seemingly works but he is unable to receive emails, just send them. I've wiped
and tried a few additional times...
I ran the BES readiness check on RIM's site and it says his account is OK...
Any ideas?
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