Have you checked the MAGT and DISP logs? Any error messages there? On 2011-02-18, at 10:10 AM, [email protected] wrote:
> I have a single remote user in Holland who has a BlackBerry and is having > trouble activating. He was on our BES server fine until a few days ago when > he > dropped his BlackBerry and his provider, KPN Netherlands, gave him a new Bold > 9000. > > Anyhow, his OTA activations keep getting interrupted, so I had him wipe then > activate using a USB cable and Desktop Manager while connected to VPN. That > seemingly works but he is unable to receive emails, just send them. I've > wiped > and tried a few additional times... > > I ran the BES readiness check on RIM's site and it says his account is OK... > > Any ideas? > _______________________________________________ > Bes-Admins mailing list > [email protected] > http://www.dataoutages.com/mailman/listinfo/bes-admins > http://www.dataoutages.com > http://www.dataoutagenews.com > RSS Feed: http://feeds.feedburner.com/Bes-admins > --------------------------------- > Bes-Admins mailing list is sponsored by Dataoutagenews.com. > http://www.dataoutagenews.com _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
